Online Ticketing Problem

GreyStr0ke

Be better than you were yesterday!
Joined
Aug 10, 2006
Messages
1,217
I need to get two 1 day/2 park Express Plus passes for Saturday, June 16th. When I go on the website to purchase them they have the Express labeled in different denominations depending on the date. So for the date I'm going it is listed as $40.99. If you click on the date it opens up a calender with days to select for that price range.
4099.jpg


However, there are other dates that you can click that are not listed on that price range for the Express.
calened.jpg

When you click on the date it should only allow you to select dates that are listed at that price range. As you can see, June 16th-18th should only be available to choose from but are clearly not.


Now this is where it gets interesting. Listed below the $40.99 Express Pass dates are the $30.99 Express Pass dates. When you go to select a date on these you can also choose June 16th (among other dates that are not labeled for 30.99).
As you can see, June 16th is not an availble date for the price of $30.99.
3099dates.jpg


But...When I click on June 16th the next page shows me this which only charges me $30.99 for a $40.99 ticket.
3099.jpg


I can enter all my information and keep getting to the page right before I confrim my order.

Do you think that it will allow me to complete the transaction with this error and the tickets will be valid or do you think I will encounter problem trying to use the tickets if it does go all the way through? Clearly this wouldnt be my fault. Does anyone know anything about this? I'm sorry if this is confusing, I tired to make it as easy as possible to understand but if you don't understand it then play around on the website and see for yourself.
http://secure.universalstudios.com/webstor...=UO2ParkUEPLive
 
You can buy these inside the park. They don't need to be purchased ahead of time. However, you are getting a good deal here if it is $10 off.

I would just go for it. If it is charging you $39, then that is what you pay. No one at the entrance to the rides will know. Some computer programmer made an error and they are obligated to honour it.
 
If it prices at the lower price for YOUR dates and allows you to purchase them I see no reason why there would be any issue with using them. The only way I see a problem is if the incorrect date shows on the pass.

You can always just call and they will walk through it with you. I would buy them for my dates and whatever it prices as it is.
 











Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE







New Posts





DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top