One families' review of first non-DCL cruise (NCL Med)

lark

DIS Veteran
Joined
Aug 5, 2004
Messages
1,931
There are a lot of posts comparing DCL to other lines. But in all my research, I didnt really find one that covered my specific thoughts or concerns, other than piecemeal. On the theory that maybe there are others out there like us, I thought Id post our experience on NCL and give some comparison.

Who we are a family of 4, with a younger child and a pre-teen. We were interested in a Mediterranean cruise. We could theoretically have done June, but July is the best time for us to travel, given competing schedules. We desperately wanted to do Disney. We are Disney fans. We have been to the parks many times, and have done three Disney cruises. We had never cruised with any other line. We also wanted to do the major Mediterranean cities, not Greece yet. Maybe another cruise.

In the end, we could not justify the cost difference. Though extremely concerned about trying a non-Disney cruise, we ultimately settled on NCL Epic for a 7-day cruise. For this cruise, we wanted a balcony, and that turned out to be a sound decision. We booked two cabins and got a one balcony with an online cruise company it came in less than $5,000 for the two cabins, plus nearly $600 in OBC, which covered all the tips plus an excursion. While weve never done a Disney Med cruise, obviously, we have some basis for comparison having cruised thrice with Disney. Here are some thoughts in no particular order.

Cost. Speaks for itself. NCL is thousands cheaper, and for us was the difference between a balcony and two cabins or jamming 4 in an inside or an ocean view and then some. Obviously, the only reason to read this post is if youre interested in doing a Europe cruise for less money than Disney charges. When comparing, dont just look at the overall booking price of the cruise. There are some little differences. NCL charges for soda, so add that as a cost if its important to you. NCL excursions were a bit cheaper, like many $10 here or there, comparing on the web site. An adult on NCL is 13, so you get the child price for excursions for 12 year olds obviously this only applies to a small group, but if youre in that group, its a difference of hundreds of dollars.

Itinerary. I loved the NCL itinerary out of BCN. Basically, instead of going north and then around Italy in a clockwise direction, it head straight across the Mediterranean for a sea day, navigates the straits between Corsica and Sardinia, stops at Naples, and then goes back to BCN in a counterclockwise direction. I thought this was perfect. Epic is a large ship, and having the first day as a sea day to get to know it was nice. Plus, navigating the strait in the day was a highlight you are very close to Sardinia and we got some great pictures. If you are arriving in Europe well before the cruise, its not as important to have that first sea day be early, but if youre still working off jet lag, its really nice.

There are some other major itinerary differences obviously if youre looking at a 9- or 12- day, or a Venice start, its a completely different cruise. But with respect to the Western cities, the major differences are: (1) Epic goes to Marseilles not Villefranche and the Nice/Monaco area. (2) Epic goes to Palma not Valetta. (3) Epic docks in La Spezia instead of Livorno for the Pisa/Florence/Cinque Terre stop. Number 1 is significant. In my pre-cruise research, there was a lot of dumping on NCL for going to Marseilles and not the traditional southern France area. I think this is potentially significant, though would add that Marseilles was one of my very favorite stops. I thought it was fantastic. Cab rides into and out of the main part of town were 30 euro round trip, and the petite train ride up the hill to the top of the city was awesome. Its a beautiful city and though I imagine Villefranche is awesome, this drop off may not be as significant as one might think. Number 2 seems a wash. Both interesting places, and Id been to neither. Would have been happy with either. Number 3 is virtually irrelevant if youre going inland. We did a Pisa/Florence on your own excursion, and I cant imagine it would have mattered too much if our stop had been in La Spezia as opposed to Livorno. For Cinque Terre on your own, its a shorter trip from La Spezia. All ports for Epic are docked, no tender.

Stateroom. No comparison. Disneys are bigger. Epics also are poorly laid out. Though, I did notice that Epics cabins were a bit more intuitive and had some really neat features, like more power outlets and better lighting. Also, the on board television selection was better, as were the view from the bridge and cruise information channels which I really geek out on. One other thing, though, is that Epic has lots of parts that jut out and the cabins are not all uniform. We ended up with a huge balcony, which you can do with Epic if you plan and pay attention to stateroom maps. Epics interactive television is also much better you can do a lot from your room, from researching excursions to booking entertainment or dinner. Its really slick. No communication telephones on Epic, which is a downer. The bottom line, though, is that Disney state rooms set the standard for families travelling together, and Epic is not as good. This is a very port intensive cruise, though, so stateroom was not the be all and end all. In any event, solid check mark in Disneys camp.

Dining. No comparison here either. Epic wins hands down. Not close. Tons to choose from, and no rules in terms of when you have to show up. The regular (not fancy) dining room was better food than anything in any of the dining rooms on Disney. The specialty restaurants all had upcharges, but they werent that expensive and there were way more choices. I would rank Palo slightly ahead of anything on Epic, but for the sheer variety of choices, from brazillian steakhouses to Noodle bars, this is not a fair fight. Even the buffet food was far better than Disney and the buffet had much longer hours for example, if you wanted a freshmade strawberry crepe at 10:00 p.m. to bring back to your room, just head straight to the buffet.

Public areas. Disney is a bit more glamorous and the attention to detail in polishing every bit of brass the moment its smudged is where Disney excels. If this is important to you, you will miss this. But Epic is a pretty ship too, and its hardly dirty anywhere. You notice it in the little things department. Epic has a casino, which personally for me is a waste of space, but this one is like water slides. Either you want it or you dont. Epic had a few other things that were neat -- like the "wii wall" in the main area and bowling alleys. Definitely a bit more to do, although, again, this was a port intensive cruise.

Ship size. Epic is bigger than Magic, by a decent amount. It felt crowded once everyone got back from port. The smaller cabins also increase the feeling of crowdedness (since there are more people in a smaller area). Elevators got crowded at peak times. If you want the smaller ship experience, Epic can't compare, I don't think. It's more like a slightly more crowded Dream or Fantasy.

Pools and sun deck. Not a huge issue on a Mediterranean cruise, but a dip after a hot day of touring is nice. Epic wins. Bigger pools. More hot tubs. More deck chairs. More fun features like sprayers and water jets. If you have a family that cares about water slides, the ones on the Epic are water-park quality. None of the three are as good as the aquaduck, but combined they are better. The childrens water areas are comparable. Two downsides for Epic no funnel vision (except in the adults only pool where its awesome) and no unlimited pool towels. You get them on the first day and need to trade them in for new ones.

Kids clubs. Disney wins fairly easily. We used the NCL club, and our eldest was fine with it and enjoyed some of the activities, but it seems like DCL is better.

Entertainment. Not close. Epic has Blue Man group and Cirque Dinner, which were huge hits with the family and broadway good. It is hard to imagine much competition here on pretty much any ship. Obviously, there is no Disney theming and no pirate night. We missed this. But weve done it all a few times with Disney, and the Epic entertainment more than made up for it.

Logistics. Getting on and off the ship was a breeze. Luggage retrieval was a breeze. Disney seems so much harder by comparison. The NCL system is more efficient. There were no lines. Baggage delivery is at your choice in 15 minutes increments and is a snap to find. Choices of what to do on the ship on the last morning are more broad for Epic you have more choices.

Staff. Basically service was the same. The one thing I noticed was that in positions of importance Disneys more senior staff is more competent and able to deal with issues faster. That said, our luggage was lost by our airline, and NCL guest services worked tirelessly dealing with the airline to get our bags to us during our cruise, including handling some very touchy customs people in Rome. They gave us free laundry while our bags were lost, and toiletry packs with nice stuff and free t-shirts. Maybe DCL does the same. Not sure hope to never find out! Slight edge to Disney.

Anyway, this is a long post, and I hope its taken in the spirit intended. This is not meant to be critical of Disney or anything like that. We are Disney people who were really fearful about trying a non-Disney cruise. Vacation is important to us, and we save for it and really want things to go right. There were things about Disney we missed. But, the bottom line is that going on NCL was more than just making due. It actually had a few advantages and was a great vacation.

Edit: Just was looking at this post from a few months ago and noticed that all of the apostrophes are gone. How weird!
 
We've cruised mostly on Royal Caribbean, also tried Celebrity and Princess, and had a Carnival cruise cancelled by Hurricane Sandy, but I think I did enough research on Carnival to know its a step below other cruise lines. Disney is a totally different type of cruise because of the Disney touches; it's hard to really compare Disney to other lines.

Personally, I prefer Royal, but our next cruise will be Disney Wonder, mainly because we'll be bringing our 4 yr old DGD, and no other line can compare to the Disney magic for a 4 yr old (my opinion anyway, others will differ).

Oh, food: I thought Princess had the most innovative menu, but in 10 cruises I've never had a meal I didn't like, and I'm a picky eater.
 
Thanks for your review. Our experience on a Epic Med cruise in 2011 was very similar.

Sent from my iPhone using DISBoards
 

A friend of mine cruised on the Epic last summer. She was very unhappy about the open plan bathroom. Are they in every stateroom?
 
Thank you so much for this review. We did the Epic Med Cruise last year (and loved it!!) and will be doing our first Disney Cruise next year.

It sounds like the itinerary has changed slightly. Our itinerary was Embarkation Day Barcelona, Sea Day, Naples, Civitavecchia, Livorno, Cannes, Marseilles, Barcelona. Cannes was a tender port.

We thought the food was fantastic- I loved being able to try the authentic food in the ports and then eating American style at night! NCL also seems to have much better options at night. It looks like the only food option after 11pm on Disney is room service.

We are going on Disney next year mainly because I think it's the best option for kids that vary in ages like mine do. But if we only had the two older kids, I'd seriously consider NCL again instead. After comparing the two, I definitely decided we'd only take our first Disney cruise on the Fantasy or Dream, as I don't think there would be enough to do on the smaller Disney ships.
 
Thank you so much for this review. We did the Epic Med Cruise last year (and loved it!!) and will be doing our first Disney Cruise next year.

It sounds like the itinerary has changed slightly. Our itinerary was Embarkation Day Barcelona, Sea Day, Naples, Civitavecchia, Livorno, Cannes, Marseilles, Barcelona. Cannes was a tender port.

We thought the food was fantastic- I loved being able to try the authentic food in the ports and then eating American style at night! NCL also seems to have much better options at night. It looks like the only food option after 11pm on Disney is room service.

We are going on Disney next year mainly because I think it's the best option for kids that vary in ages like mine do. But if we only had the two older kids, I'd seriously consider NCL again instead. After comparing the two, I definitely decided we'd only take our first Disney cruise on the Fantasy or Dream, as I don't think there would be enough to do on the smaller Disney ships.[/QUOTE]

It depends on the itinerary. The Magic and Wonder go to more exciting places.
 
Thanks for sharing. How did you get that much of an OBC? Did you book directly with NCL or with an agent?
 
Thanks for sharing. How did you get that much of an OBC? Did you book directly with NCL or with an agent?

I don't know if I'm allowed to name any particular agency or anything like that. I used one of the types of web sites where you submit what you want and agents come back and bid it, and that was the best bid we got. I'd note that this particular web site no longer submits NCL to bidding, because NCL won't let them.
 
. . . the bottom line is that going on NCL was more than just “making due.” It actually had a few advantages and was a great vacation.
Nice comparison. Last year I sailed on the Epic to the Med, and had a similarly enjoyable experience.

Aside from the things you mentioned, I particularly enjoyed Howl at the Moon (dueling pianos), the Second City (improv), and the Fat Cats Blues Bar (blues band performing nightly).

Woody
 
A friend of mine cruised on the Epic last summer. She was very unhappy about the open plan bathroom. Are they in every stateroom?

I think yes, in every non-suite. It took some getting used to, but was not that bad. Basically, there is a curtain and you use the area between the bathroom and shower to stand and dry off and change. Both the shower and the toilet are closed off by a sliding door. The problem for me was not really that part of it, but the sink felt like it was in the middle of the room. From what I saw, the cabins on Epic with the bed near the balcony (instead of near the door) are far better. They alternate and some of the cruise oriented web sites explain how to figure out the difference. Again, while this would have mattered to us much more on a Caribbean itinerary with many sea days, it wasn't much of an issue with a port-per-day itinerary. We didn't have a whole lot of waking time in the cabins and when we did, we all just hung out on the balcony.

Aside from the things you mentioned, I particularly enjoyed Howl at the Moon (dueling pianos), the Second City (improv), and the Fat Cats Blues Bar (blues band performing nightly).

We rarely made it up late, but everyone who went to Howl that we ran into said it was unbelievably awesome. We did do a few of the little arts and crafts stuff and some of the trivia contests, and those were cool too. Well designed and enthusiastic staff. We actually went bowling too, just to say we bowled on a cruise! Kind of silly to do something that's so easy to do at home, but whatchagonna do -- if the kids wanna bowl, sometimes you gotta bowl.

One last comparison -- you could review your account on the tv anytime you wanted and it was updated in real time. I found this to be a really good tool for budgeting. If I remember right, the tvs on DCL don't have this option and you have to visit guest services, but maybe I'm just not remembering that correctly.
 
I also want to thank you for that well done post.

We just changed our Magic 7 night Med for Aug 2014 to the Epic after enjoying our NCL experience on Breakaway. We booked another 2 bedroom villa Haven suite for no exaggeration ... HALF of what DCL wants for a T (1 br suite). The sq ft is comparable but we found the layout of the NCL suite better than the on Dream class ships. I feel the price difference is unacceptable and inexcusable. Thus, this consumer voted with his wallet. All that extra money is now freed up for airfare and quality private tours / guides.

The meals we had in Cagney's steakhouse and the Haven restaurant in our experience was at least as good or better than Palo ... and there was certainly more variety as there were several additions to the menu that changes every night.

Our deposit of course is non refundable so we have made tentative plans to sail on the Wonder for NYE 2014 instead.
 
Was your comparison based on the Magic? I am curious how NCL compares to the Fantasy?
 
Was your comparison based on the Magic? I am curious how NCL compares to the Fantasy?

I referenced Magic, because it's the ship that DCL sends to Europe, but the review was intended to be more generic than that. In terms of size, Epic is much closer to Dream or Fantasy than Magic. But my review was more focused on what you can expect for a Med cruise on NCL.

NCL also does some Med cruises on Spirit and Jade, which are smaller ships more comparable to Magic, but I can't really give any opinion on those.
 
a few years ago we cruised on NCL Jade out of BCN to Rome, Athens, Ephesus, Cairo and Malta. The Ports and shore excursions we had were awesome.

Now for the not so awesome....

So glad your experience was so good. Free Style to us meant that we were invisible to ALL Staff/Crew. Dinning room experience was horrible, the food terrible, the buffet worse than awful, stateroom host(s) were never seen, the entertainment was barely passable except for two shows which were very good. We started eating at the specialty restaurants just to get reasonable service and good food. They did have a couple of great performers in the atrium in the evenings. Oh yea, one last thing - we did not find one comfortable chair anywhere on the ship - most were very hard and "upright".

Would love to do NCL around Hawaii, but I don't think we will ever go back.
 
Thanks for a great and thorough review. Was English the primary language on the epic in the med? That is a concern since we had a very unpleasant experience where hardly anyone onboard spoke English on our ship.
 
Having sailed on both the Fantasy and the Magic & Wonder I must have missed all the extra stuff 'to do' on the Fantasy?

As we have two kids sailing with us we haven't sampled any of the Adult entertainment or bars/clubs on either ships( except for a couple of drinks in the Irish bar on the Fantasy one night:upsidedow) so the only difference I saw (other than size ) was the Aqua Duck and the Midship Detective Agency and the Bibbidy Bobbidy Boo boutique (no loss!). While the kids will miss them they're looking forward to the character breakfasts and Friendship Rocks show back on the Magic.

So what did I miss?
 
Great comparison. Our kids are still young so the European cruises are a few years out for us. I have cruised most of the major cruise lines and go back and forth on the dining arrangements. Our last cruise was open dining. We requested the same server every night and got him except for two nights (only because we didn't want to wait) and only one of those nights were we disappointed. I would probably lean toward open concept also. But then again, we eat early and never had to wait.
 
Thanks for a great and thorough review. Was English the primary language on the epic in the med? That is a concern since we had a very unpleasant experience where hardly anyone onboard spoke English on our ship.

All of the staff spoke English -- all officers seemed to be fluent. Much of the crew was from the Philippines and did fine with English. Communication with staff was easy in English. Tours were in English unless you booked one in another language. During the shows, they made announcements in many languages, but English was always one of them. Blue Man Group has some video elements that all are in English. I believe that most of the entertainment, like the dueling pianos and the game shows, are all in English unless specifically noted otherwise. All kids club staff that we encountered seemed to have English as their primary language, or at least were close to fluent in it.

The other cruisers, though, were definitely mixed. I would say that the majority of the cruise was comprised of Europeans. Maybe 20 percent from the USA or so? So, there were definitely language issues with other guests. And, to be sure, cultural ones. For example, it seems that the further east you go, the less of a custom it is to let others off the elevators before you try to enter. I found this to be fascinating. There's a really good reason why one would unload first before loading -- not just to be polite, but because it actually doesn't work well the other way. But, by and large, there were many whose languages made them sound like they were from eastern parts of Europe who were definitely used to a different custom. This is just one silly example, but there were many -- different views of how to board a bus, lines at buffets, etc. After some initial annoyance, once you realize that it's not rude if it's your custom, it was kind of interesting -- the whole reason to you visit other parts of the world. I'm sure most European cruises are the same, although my hunch (with no basis other than that Disney is heavily associated with the USA) is that DCL European cruises have more Americans than some of the other lines.

But, in the end, English was the official language of the ship and dollars were the official currency.
 

GET UP TO A $1000 SHIPBOARD CREDIT AND AN EXCLUSIVE GIFT!

If you make your Disney Cruise Line reservation with Dreams Unlimited Travel you’ll receive these incredible shipboard credits to spend on your cruise!



















DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top Bottom