On-line check in

[jamnich314]

How does it work? Do you go online the day before you arrive? The day of? A week before? Is it anymore involved then clicking a few things and entering information?

What are advantages/disadvantages compared to checking in at the resort itself? Obviously online check in would be best if you are going to hit a park as soon as you arrive but since we will be getting there around 7 P.M. we are planning on just hanging around the hotel and having dinner the first night.

Also we have a King Bed Room at POFQ so I don't see how there will be much jockeying to get a better room when we arrive (I think I read somewhere on here that you can see what rooms are available if you check in at the resort).

Any help is greatly appreciated

 

[jebobak]

We did online check-in the day before we were to arrive. It's just some simple information, and they ask for an estimated time of arrival. I didn't see anything that indicated room location or room choice. There's a special online check-in line at the resort, and ours was definitely shorter than the general check-in line.

Unfortunately, for some reason our online check-in did not get through the system, and they didn't have our stuff ready. I think if everything works correctly, they already have your receipts printed, room keys ready to go, etc. and it probably cuts a few minutes off the check-in time.

Luckily, the our CM just checked us in anyway, instead of sending us to the standard line. That was appreciated.

 

[Lynne M]

Online check in can be done starting 10 days before you arrival date.

The advantages are:

• Your packet and key are prepared ahead of time, so you don't have to hang out at the front desk while they do that.

• If you want to add a credit card to your account for incidental charges, you can save a few minutes by doing that online.

• You get to stand in a separate line at the check-in desk, which may or may not be faster than the regular check-in line

If you're the kind of guest who doesn't have a lot of questions for the front-desk CM, if you don't think you'll want to change your room assignment at check-in, and if the idea of being able to walk up, show a photo id, take your packet and go appeals to you, then you're a good candidate for online check-in.


If you enjoy chatting with the front-desk CM while they make up your packet and key, or if you have requests on your reservation and are planning to ask for a room change if the room they initially assign you doesn't meet your requests, then there's really no advantage to doing online check-in.

 

[jamnich314]

Online check in can be done starting 10 days before you arrival date.

The advantages are:

• Your packet and key are prepared ahead of time, so you don't have to hang out at the front desk while they do that.

• If you want to add a credit card to your account for incidental charges, you can save a few minutes by doing that online.

• You get to stand in a separate line at the check-in desk, which may or may not be faster than the regular check-in line

If you're the kind of guest who doesn't have a lot of questions for the front-desk CM, if you don't think you'll want to change your room assignment at check-in, and if the idea of being able to walk up, show a photo id, take your packet and go appeals to you, then you're a good candidate for online check-in.


If you enjoy chatting with the front-desk CM while they make up your packet and key, or if you have requests on your reservation and are planning to ask for a room change if the room they initially assign you doesn't meet your requests, then there's really no advantage to doing online check-in.

Thanks so much! Any idea if the check in at POFQ will be busy at 7 p.m. on a Saturday? Seems like maybe it will be.

 

[trishadono]

I always use online check-in. I have had room changes done at check-in without any problems. For ex. At POP on my mom/son trip I said I was glad to be back for 6th visit. She pulled out map and asked me to pick what area I wanted! I got a great 4th floor lake view! Also I asked for a different area to be closer to pool at CSR. The changes were done quickly and I was on my way. Most times I just grab what they give me and run off to explore the room!

 

[jamnich314]

I always use online check-in. I have had room changes done at check-in without any problems. For ex. At POP on my mom/son trip I said I was glad to be back for 6th visit. She pulled out map and asked me to pick what area I wanted! I got a great 4th floor lake view! Also I asked for a different area to be closer to pool at CSR. The changes were done quickly and I was on my way. Most times I just grab what they give me and run off to explore the room!

So even if you do online check-in you can still change your room when you arrive if you want?

 

[Lynne M]

So even if you do online check-in you can still change your room when you arrive if you want?

You can, but there's no benefit to doing online check-in if you do, since all of the paperwork and key would have to be re-done. That's really the only sure time savings, having that stuff prepared ahead of time.

 

[jamnich314]

You can, but there's no benefit to doing online check-in if you do, since all of the paperwork and key would have to be re-done. That's really the only sure time savings, having that stuff prepared ahead of time.

Gotcha. Thanks

 

[disnut8]

The reason I do online check in is because I don't need any additional information. I don't need the park hours, I don't need tickets, I don't need to know what's available at the resort. All I want is my room number and my key. That's it. That's what online check in should be used for.

I did a grand gathering at Pop Century in January and did NOT use online check in because I had a specific room request for my father and wanted to make sure he got that. I also wanted to make sure all four rooms were together. I waited in line for almost a half hour and it took the Cast Member about ten minutes to get everything done for the four rooms. There is no way in heck I'd make online check-ins wait since all they should need are their keys.

This weekend, I did online check in because I don't care what room I get. That's the purpose of online check in. Should be able to walk up to the desk, hand over your photo ID, get your packet and be off.