We went to Ohanas last night for our 5 year anniversary. Took our son with us (daughter is at her dad's) so it was just the 3 of us. We were seated *very* quickly, which was fantastic, at about 8:20. Unfortunately, things sort of went downhill from there. While the food was outstanding, we were ignored quite a bit. I'm not sure if anyone else has gone through this before, but I started getting more and more annoyed as other tables around us received refills/seconds and we received...nothing more! We received the sides and then one round of meat. Four tables around us were sat well after we were seated, and they had all finished their meals and left way before we even got to dessert. Now, before you think "man is this lady a pig or something??" and I'm complaining that we didn't get 8 skewers of meat, I only wanted the steak last night and ended up with only 4 pieces total. My husband did get quite a few shrimp but they only brought by 2 pieces of chicken and pork for him. When the Christmas fireworks started, it was a dead standstill for any food coming out of the kitchen area (I don't personally remember this being the norm as there have been times in the past that we've gone and people were bringing out more sides, meat, shrimp, etc. during that time). We did try to get the CM's attention several times while they were coming through our area with the skewers but we were always bypassed. I eventually asked a random passing CM to speak to a manager. I felt really bad about it because we LOVE Ohanas and we had been looking forward to this meal for three months. The manager was really polite and felt badly that we were ignored, but I think that she did notice that other tables were being attended to and we weren't. She did seem interested when I said that we were full paying guests and not on the dining plan. It ended up that she gave us a 40% discount on our meal which was very nice...but I actually left hungry. And I'm not a piggie by any means, but when you leave Ohanas hungry....you know something's up. We also left the restaurant at 10:30. We were there for over 2 full hours and you can imagine how that can get with a cranky toddler who wants to run run run and not sit and wait for food. I do think it's normal for a 2 hour experience, but the last time we were there I think we were in and out in a little over an hour. Just wanted to share our experience. I think our main CM was upset with us that we complained, but we still left a normal tip for her. I honestly never, ever complain in the Disney restaurants but since this was a special occasion, it was a $70+ meal and we were ignored for about 80% of it...well, I felt I had to say something. Even my husband was surprised that I complained because I just don't do it. But he felt after just sitting and sitting and sitting there that it was the right decision. Anyone else have an issue like this before there?