Official DCL Coronavirus Announcements - Latest 1/12

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AquaDame

DCL
Moderator
Joined
Jul 7, 2010
As requested in the mega thread we will post here when Disney releases official announcements about cancellations.

Link: https://disneycruise.disney.go.com/guest-services/advisory/

  • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
    March 14, 2020 – 4:45 PM

    Departures through April 12
    In an abundance of caution and in the best interest of our guests and employees, Disney Cruise Line previously suspended all new departures beginning Saturday, March 14, though the end of March. In order to align with a subsequent announcement from Cruise Lines International Association, Disney Cruise Line will now extend the suspension of new departures through April 12, 2020. This precautionary measure applies to all 4 of Disney’s cruise ships.
    As previously shared, while we know this decision may be disappointing, the health and well-being of our Guests and Crew Members is of the greatest importance.
    The Disney Fantasy and Disney Magic returned to port today. The Disney Dream will return to Port Canaveral on Monday, March 16. The Disney Wonder, which is currently in the midst of a westbound Panama Canal cruise, will continue on its scheduled itinerary, with Guests disembarking in San Diego on Friday, March 20.
    Disney Cruise Line will offer Guests affected by this decision a future cruise credit or a full refund, the details of which will be provided directly to them. Given the higher than normal call volume at our Call Center, we ask that affected Guests and travel agents wait to contact us until after they receive an email from us. As a reminder, Guests who booked their reservation through a travel agent should contact them directly to make any modifications.
    Below is a list of impacted sailings:

    Disney Magic
    March 14-19
    March 19-23
    March 23-28
    March 28-April 2
    April 2-6
    April 6-11
    April 11-16

    Disney Wonder
    March 20-25
    March 25-29
    March 29-April 5
    April 5-10
    April 10-12
    April 12-19

    Disney Dream
    March 16-20
    March 20-23
    March 23-27
    March 27-30
    March 30-April 3
    April 3-6
    April 6-10
    April 10-13

    Disney Fantasy
    March 14-21
    March 21-29
    March 29-April 4
    April 4-11
    April 11-18

    Sailings Departing from Canada
    On Friday, March 13, 2020, the Canadian government announced they will not allow any ship with more than 500 passengers to dock in any Canadian port from now until July 1, at the earliest. The Disney Wonder has sailings that are scheduled to embark and/or debark in Vancouver beginning April 29. We are currently evaluating various options and have not made changes to any itineraries. Once a decision is made, we will reach out to Guests booked on these sailings. Given the higher than normal call volume at our Call Center, we ask that Guests and travel agents wait to contact us until after they receive an email from us. As a reminder, Guests who booked their reservation through a travel agent should contact them directly to make any modifications.

    Temporary Cancellation Policy Update
    Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our Guests. These adjustments may continue to evolve as more information becomes available.
    Disney Magic European Sailings
    • Currently, we have not made any changes to our European itineraries, which are not scheduled to begin until mid-May, though we are closely following the situation there. We continue to monitor global developments and follow the guidance of public health authorities and ports of call regarding who they will allow to disembark based on travel history and health screenings. We will notify Guests should itinerary changes be necessary.
    • Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date by calling us at (866) 325-2112 or (407) 566-3510 or contacting their travel agent. The credit is non-refundable and standard prevailing rates will apply.
    • Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing.
  • Disney Magic Sailings Through May 8, 2020, and Disney Dream, Disney Fantasy and Disney Wonder Sailings Through May 31, 2020
    • All Guests scheduled to depart on the Disney Magic between now and May 8, 2020 and the Disney Dream, Disney Fantasy and Disney Wonder between now and May 31, 2020 can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date by calling us at (866) 325-2112 or (407) 566-3510 or contacting their travel agent. The credit is non-refundable and standard prevailing rates will apply.

  • Disney Cruise Line Coronavirus (COVID-19) Additional Information
    Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
    • Training for all of our Crew Members on how best to prevent the spread of illness onboard.
    • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
    • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
    • Cleaning of all staterooms twice a day and additional disinfection when necessary.
    • Discontinuing self-service at buffet locations.
    • Regular communication to Guests and Crew Members regarding how to prevent illness.
    • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
    • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
  • According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
    Updates will be posted online as new information becomes available and Guests with specific questions may reach out to our Call Center at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.
 

AquaDame

DCL
Moderator
Joined
Jul 7, 2010
  • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
    March 30, 2020 – 11:00 AM

    Departures through April 28
    With the well-being of our Guests and team members our top priority, and in line with the direction from health experts and government officials, Disney Cruise Line has decided to extend the suspension of all new departures through Tuesday, April 28, 2020.
    Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. These Guests and travel agents will receive an email from us outlining details and next steps.
    Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email from us should call us at (866) 325-2112 or (407) 566-3510.
    Below is a list of impacted sailings:

    Disney Magic
    March 14-19
    March 19-23
    March 23-28
    March 28-April 2
    April 2-6
    April 6-11
    April 11-16
    April 16-20
    April 20-25
    April 25-30

    Disney Wonder
    March 20-25
    March 25-29
    March 29-April 5
    April 5-10
    April 10-12
    April 12-19
    April 19-24
    April 24-29

    Disney Dream
    March 16-20
    March 20-23
    March 23-27
    March 27-30
    March 30-April 3
    April 3-6
    April 6-10
    April 10-13
    April 13-17
    April 17-20
    April 20-24
    April 24-27
    April 27-May 1

    Disney Fantasy
    March 14-21
    March 21-29
    March 29-April 4
    April 4-11
    April 11-18
    April 18-25
    April 25-May 2

    Sailings Departing from Canada
    On Friday, March 13, 2020, the Canadian government announced they will not allow any ship with more than 500 passengers to dock in any Canadian port until July 1, at the earliest. The Disney Wonder has sailings that are scheduled to embark and/or debark in Vancouver beginning April 29. We are currently evaluating various options and have not made changes to any itineraries. Once a decision is made, we will reach out to Guests booked on these sailings. Given the higher than normal call volume at our Call Center, we ask that Guests and travel agents wait to contact us until after they receive an email from us.

    Disney Magic European Sailings
    Currently, we have not made any changes to our European itineraries, which are not scheduled to begin until mid-May. We continue to monitor global developments and follow the guidance of public health authorities, as well as officials in our ports of call. We will notify Guests of any necessary itinerary changes.
    Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

  • Temporary Cancellation Policy Update
    Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our Guests. These adjustments may continue to evolve as more information becomes available.
    All Guests scheduled to depart on the Disney Magic between April 29, 2020 and May 8, 2020 and on the Disney Dream, Disney Fantasy and Disney Wonder between April 29, 2020 and May 31, 2020 can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

  • Disney Cruise Line Coronavirus (COVID-19) Additional Information
    Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
    • Training for all of our Crew Members on how best to prevent the spread of illness on board.
    • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
    • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
    • Cleaning of all staterooms twice a day and additional disinfection when necessary.
    • Discontinuing self-service at buffet locations.
    • Regular communication with Guests and Crew Members regarding how to prevent illness.
    • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
    • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
  • According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
    Updates will be posted online as new information becomes available and Guests with specific questions may reach out to our Call Center at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.
 

AquaDame

DCL
Moderator
Joined
Jul 7, 2010
  • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
    April 6, 2020 – 11:00 AM

    All Departures through April 28 and Vancouver Sailings until the end of June
    With the well-being of our Guests and team members our top priority, and in line with the direction from health experts and government officials, Disney Cruise Line has decided to extend the suspension of all new departures through Tuesday, April 28, 2020.
    Additionally, the Canadian government has announced that it will not allow any ship with more than 500 passengers to dock in any Canadian port until July 1, at the earliest. Given that we have not been able to secure an alternate homeport, it is necessary for us to cancel sailings scheduled to embark and/or debark in Vancouver.
    Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. These Guests and travel agents will receive an email from us outlining details and next steps.
    Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email from us should call us at (866) 325-6685 or (407) 566-7797.
    Below is a list of impacted sailings:

    Disney Magic
    April 2-6
    April 6-11
    April 11-16
    April 16-20
    April 20-25
    April 25-30

    Disney Wonder
    April 5-10
    April 10-12
    April 12-19
    April 19-24
    April 24-29
    April 29-May 8
    May 8-18
    May 18-25
    May 25-June 1
    June 1-8
    June 8-15
    June 15-22
    June 22-29
    June 29-July 6

    Disney Dream
    April 3-6
    April 6-10
    April 10-13
    April 13-17
    April 17-20
    April 20-24
    April 24-27
    April 27-May 1

    Disney Fantasy
    April 4-11
    April 11-18
    April 18-25
    April 25-May 2

    Disney Magic European Sailings
    Currently, we have not made any changes to our European itineraries, which are not scheduled to begin until mid-May. We continue to monitor global developments and follow the guidance of public health authorities, as well as officials in our ports of call. We will notify Guests of any necessary itinerary changes.
    Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

  • Temporary Cancellation Policy Update
    Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our Guests. These adjustments may continue to evolve as more information becomes available.
    All Guests scheduled to depart on the Disney Magic between April 29, 2020 and May 8, 2020 and on the Disney Dream and Disney Fantasy between April 29, 2020 and May 31, 2020 can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

  • Disney Cruise Line Coronavirus (COVID-19) Additional Information
    Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
    • Training for all of our Crew Members on how best to prevent the spread of illness on board.
    • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
    • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
    • Cleaning of all staterooms twice a day and additional disinfection when necessary.
    • Discontinuing self-service at buffet locations.
    • Regular communication with Guests and Crew Members regarding how to prevent illness.
    • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
    • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
  • According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
    Updates will be posted online as new information becomes available and Guests with specific questions may reach out to our Call Center at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.
 

AquaDame

DCL
Moderator
Joined
Jul 7, 2010
  • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
    April 10, 2020 – 10:00 AM

    All Departures Through May 17 and Vancouver Sailings Until the End of June
    Disney Cruise Line is aware that the U.S. Centers for Disease Control and Prevention has extended its suspension of cruise departures from the United States. In line with this direction, and with the well-being of our Guests and team members our top priority, Disney Cruise Line has suspended all new departures of the Disney Dream, Disney Fantasy and Disney Magic through Sunday, May 17, 2020. Additionally, as previously shared, all departures on the Disney Wonder have been suspended through June given that neither the Port of Vancouver nor an alternate homeport is available.
    Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. These Guests and travel agents will receive an email from us outlining details and next steps.
    Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email from us should call us at (866) 325-6685 or (407) 566-7797.
    Below is a list of impacted sailings:

    Disney Magic
    April 6-11
    April 11-16
    April 16-20
    April 20-25
    April 25-30
    April 30-May 4
    May 4-8
    May 8-11
    May 11-23

    Disney Wonder
    April 5-10
    April 10-12
    April 12-19
    April 19-24
    April 24-29
    April 29-May 8
    May 8-18
    May 18-25
    May 25-June 1
    June 1-8
    June 8-15
    June 15-22
    June 22-29
    June 29-July 6

    Disney Dream
    April 6-10
    April 10-13
    April 13-17
    April 17-20
    April 20-24
    April 24-27
    April 27-May 1
    May 1-4
    May 4-8
    May 8-11
    May 11-15
    May 15-18

    Disney Fantasy
    April 4-11
    April 11-18
    April 18-25
    April 25-May 2
    May 2-9
    May 9-16
    May 16-23

    Disney Magic European Sailings
    Currently, we have not made any changes to our European itineraries, which are not scheduled to begin until mid-May. We continue to monitor global developments and follow the guidance of public health authorities, as well as officials in our ports of call. We will notify Guests of any necessary itinerary changes.
    Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

  • Temporary Cancellation Policy Update
    Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our Guests. These adjustments may continue to evolve as more information becomes available.
    All Guests scheduled to depart on the Disney Dream and Disney Fantasy between May 18 and May 31, 2020 can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

  • Disney Cruise Line Coronavirus (COVID-19) Additional Information
    Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
    • Training for all of our Crew Members on how best to prevent the spread of illness on board.
    • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
    • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
    • Cleaning of all staterooms twice a day and additional disinfection when necessary.
    • Discontinuing self-service at buffet locations.
    • Regular communication with Guests and Crew Members regarding how to prevent illness.
    • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
    • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
  • According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
    Updates will be posted online as new information becomes available and Guests with specific questions may reach out to our Call Center at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.
 

AquaDame

DCL
Moderator
Joined
Jul 7, 2010
  • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
    April 15, 2020 – 3:00 PM

    All Departures Through May 17, Disney Magic Sailings through June 7 and Vancouver Sailings Until the End of June
    Disney Cruise Line is aware that the U.S. Centers for Disease Control and Prevention has extended its suspension of cruise departures from the United States. In line with this direction, and with the well-being of our Guests and team members our top priority, Disney Cruise Line has suspended:
    • All new departures of the Disney Dream and Disney Fantasy through Sunday, May 17, 2020.
    • All Disney Magic sailings through Sunday, June 7, 2020.
    • All departures on the Disney Wonder through June given that neither the Port of Vancouver nor an alternate homeport is available.
  • Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
    Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email from us should call us at (866) 325-6685 or (407) 566-7797.
    Below is a list of impacted sailings:

    Disney Magic
    April 11-16
    April 16-20
    April 20-25
    April 25-30
    April 30-May 4
    May 4-8
    May 8-11
    May 11-23
    May 23-30
    May 30-June 6
    June 6-13

    Disney Wonder
    April 12-19
    April 19-24
    April 24-29
    April 29-May 8
    May 8-18
    May 18-25
    May 25-June 1
    June 1-8
    June 8-15
    June 15-22
    June 22-29
    June 29-July 6

    Disney Dream
    April 13-17
    April 17-20
    April 20-24
    April 24-27
    April 27-May 1
    May 1-4
    May 4-8
    May 8-11
    May 11-15
    May 15-18

    Disney Fantasy
    April 11-18
    April 18-25
    April 25-May 2
    May 2-9
    May 9-16
    May 16-23

    Disney Magic European Sailings after June 7, 2020
    Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

  • Temporary Cancellation Policy Update
    Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our Guests. These adjustments may continue to evolve as more information becomes available.
    All Guests scheduled to depart on the Disney Dream and Disney Fantasy between May 18 and May 31, 2020 can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

  • Disney Cruise Line Coronavirus (COVID-19) Additional Information
    Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
    • Training for all of our Crew Members on how best to prevent the spread of illness on board.
    • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
    • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
    • Cleaning of all staterooms twice a day and additional disinfection when necessary.
    • Discontinuing self-service at buffet locations.
    • Regular communication with Guests and Crew Members regarding how to prevent illness.
    • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
    • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
  • According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
    Updates will be posted online as new information becomes available and Guests with specific questions may reach out to us at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.
 

AquaDame

DCL
Moderator
Joined
Jul 7, 2010
  • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
    April 27, 2020 – 10:00 AM

    All Departures Through June 18, 2020, Disney Magic Sailings through July 2, and Vancouver Sailings Until the End of June
    Disney Cruise Line is aware that the U.S. Centers for Disease Control and Prevention has extended its suspension of cruise departures from the United States. In line with this direction, and with the well-being of our Guests and team members our top priority, Disney Cruise Line has suspended:
    • All new departures of the Disney Dream and Disney Fantasy through Thursday, June 18, 2020.
    • All Disney Magic sailings through Thursday, July 2, 2020.
    • All departures on the Disney Wonder through June, given that neither the Port of Vancouver nor an alternate homeport is available.
  • Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
    Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email from us should call us at (866) 325-6685 or (407) 566-7797.
    Below is a list of impacted sailings:

    Disney Magic
    April 25-30
    April 30-May 4
    May 4-8
    May 8-11
    May 11-23
    May 23-30
    May 30-June 6
    June 6-13
    June 13-22
    June 22-July 1
    July 1-13

    Disney Wonder
    April 24-29
    April 29-May 8
    May 8-18
    May 18-25
    May 25-June 1
    June 1-8
    June 8-15
    June 15-22
    June 22-29
    June 29-July 6

    Disney Dream
    April 27-May 1
    May 1-4
    May 4-8
    May 8-11
    May 11-15
    May 15-18
    May 18-22
    May 22-25
    May 25-29
    May 29-June 1
    June 1-5
    June 5-8
    June 8-12
    June 12-17
    June 17-21

    Disney Fantasy
    April 25-May 2
    May 2-9
    May 9-16
    May 16-23
    May 23-30
    May 30-June 6
    June 6-13
    June 13-20

    Disney Magic European Sailings After July 2, 2020
    Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

  • Disney Cruise Line Coronavirus (COVID-19) Additional Information
    Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
    • Training for all of our Crew Members on how best to prevent the spread of illness on board.
    • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
    • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
    • Cleaning of all staterooms twice a day and additional disinfection when necessary.
    • Discontinuing self-service at buffet locations.
    • Regular communication with Guests and Crew Members regarding how to prevent illness.
    • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
    • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
  • According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
    Updates will be posted online as new information becomes available and Guests with specific questions may reach out to us at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.
 

AquaDame

DCL
Moderator
Joined
Jul 7, 2010
  • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
    May 13, 2020 – 10 AM

    Disney Cruise Line Extends Suspension of New Departures Through Monday, July 27, 2020
    With the well-being of our Guests, Crew Members and Cast Members our top priority, and in line with direction from the U.S. Centers for Disease Control and Prevention, Disney Cruise Line has suspended all-new departures through Monday, July 27, 2020.
    Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
    Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
    Below is a list of impacted sailings:

    Disney Magic
    May 11-23
    May 23-30
    May 30-June 6
    June 6-13
    June 13-22
    June 22-July 1
    July 1-13
    July 13-18
    July 18-25
    July 25-Aug 5

    Disney Wonder
    May 8-18
    May 18-25
    May 25-June 1
    June 1-8
    June 8-15
    June 15-22
    June 22-29
    June 29-July 6
    July 6-13
    July 13-20
    July 20-27
    July 27-Aug 3

    Disney Dream
    May 11-15
    May 15-18
    May 18-22
    May 22-25
    May 25-29
    May 29-June 1
    June 1-5
    June 5-8
    June 8-12
    June 12-17
    June 17-21
    June 21-26
    June 26-July 1
    July 1-5
    July 5-10
    July 10-13
    July 13-17
    July 17-20
    July 20-24
    July 24-27
    July 27-31

    Disney Fantasy
    May 9-16
    May 16-23
    May 23-30
    May 30-June 6
    June 6-13
    June 13-20
    June 20-27
    June 27-July 6
    July 6-11
    July 11-18
    July 18-25
    July 25-Aug 1

  • Disney Cruise Line Coronavirus (COVID-19) Additional Information
    Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
    • Training for all of our Crew Members on how best to prevent the spread of illness on board.
    • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
    • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
    • Cleaning of all staterooms twice a day and additional disinfection when necessary.
    • Discontinuing self-service at buffet locations.
    • Regular communication with Guests and Crew Members regarding how to prevent illness.
    • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
    • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
  • According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
    Updates will be posted online as new information becomes available and Guests with specific questions may reach out to us at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.
 

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    Book your Disney Cruise Line vacation through Dreams Unlimited Travel and receive an exclusive, complimentary Gift Basket. This Gift Basket is a result of client feedback as well as posts from DISboards.com; we call it our “What you didn't know you needed on a Disney Cruise Kit”.
    Click Here for Details

  • AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      June 2, 2020 – 10 AM

      Disney Cruise Line Extends Suspension of New Departures from Canada through September 14, 2020, and All Other Departures through July 27, 2020
      On May 29, 2020, the Canadian government extended its decision to not allow cruise ships to dock in Canadian ports through October 31, 2020. As a result, it is necessary for us to cancel Disney Wonder sailings scheduled to embark and/or debark in Vancouver through September 14, 2020. We are also evaluating the Disney Magic sailings scheduled to visit Canadian ports this October, but have not made changes to any itineraries at this time. Once a decision is made, we will reach out to Guests booked on these sailings.
      As we previously shared, with the well-being of our Guests, Crew Members and Cast Members our top priority, and in line with direction from the U.S. Centers for Disease Control and Prevention, Disney Cruise Line has suspended all other new departures through July 27, 2020 at this time.
      Guests booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing or a full refund. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:

      Disney Magic
      May 30-June 6
      June 6-13
      June 13-22
      June 22-July 1
      July 1-13
      July 13-18
      July 18-25
      July 25-Aug. 5

      Disney Wonder
      June 1-8
      June 8-15
      June 15-22
      June 22-29
      June 29-July 6
      July 6-13
      July 13-20
      July 20-27
      July 27-Aug. 3
      Aug. 3-10
      Aug. 10-17
      Aug. 17-24
      Aug. 31-Sept. 7
      Sept. 7-14
      Sept. 14-18

      Disney Dream
      June 1-5
      June 5-8
      June 8-12
      June 12-17
      June 17-21
      June 21-26
      June 26-July 1
      July 1-5
      July 5-10
      July 10-13
      July 13-17
      July 17-20
      July 20-24
      July 24-27
      July 27-31

      Disney Fantasy
      May 30-June 6
      June 6-13
      June 13-20
      June 20-27
      June 27-July 6
      July 6-11
      July 11-18
      July 18-25
      July 25-Aug. 1

    • Disney Cruise Line Coronavirus (COVID-19) Additional Information
      Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
      • Training for all of our Crew Members on how best to prevent the spread of illness on board.
      • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
      • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
      • Cleaning of all staterooms twice a day and additional disinfection when necessary.
      • Discontinuing self-service at buffet locations.
      • Regular communication with Guests and Crew Members regarding how to prevent illness.
      • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
      • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
    • According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
      Updates will be posted online as new information becomes available and Guests with specific questions may reach out to us at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.
     

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      June 8, 2020 – 10 AM

      Disney Cruise Line Extends Suspension of Departures from Europe through October 2, 2020, Departures from Canada through September 14, 2020, and Disney Dream and Disney Fantasy Departures through July 27, 2020
      With the well-being of our Guests and team members our top priority, and in line with direction from health experts and government officials, including the U.S. Centers for Disease Control and Prevention, Disney Cruise Line has suspended:
      • Disney Magic sailings through October 2, 2020
      • Disney Wonder sailings through September 14, 2020
      • Disney Dream and Disney Fantasy sailings through July 27, 2020
    • Guests booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing or a full refund. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:

      Disney Magic
      June 6-13
      June 13-22
      June 22-July 1
      July 1-13
      July 13-18
      July 18-25
      July 25-Aug. 5
      Aug. 5-13
      Aug. 13-20
      Aug. 20–30
      Aug. 30- Sept. 6
      Sept. 6-13
      Sept. 13-18
      Oct. 2-12

      Disney Wonder
      June 1-8
      June 8-15
      June 15-22
      June 22-29
      June 29-July 6
      July 6-13
      July 13-20
      July 20-27
      July 27-Aug. 3
      Aug. 3-10
      Aug. 10-17
      Aug. 17-24
      Aug. 31-Sept. 7
      Sept. 7-14
      Sept. 14-18

      Disney Dream
      June 1-5
      June 5-8
      June 8-12
      June 12-17
      June 17-21
      June 21-26
      June 26-July 1
      July 1-5
      July 5-10
      July 10-13
      July 13-17
      July 17-20
      July 20-24
      July 24-27
      July 27-31

      Disney Fantasy
      May 30-June 6
      June 6-13
      June 13-20
      June 20-27
      June 27-July 6
      July 6-11
      July 11-18
      July 18-25
      July 25-Aug. 1

    • Disney Cruise Line Coronavirus (COVID-19) Additional Information
      Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
      • Training for all of our Crew Members on how best to prevent the spread of illness on board.
      • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
      • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
      • Cleaning of all staterooms twice a day and additional disinfection when necessary.
      • Discontinuing self-service at buffet locations.
      • Regular communication with Guests and Crew Members regarding how to prevent illness.
      • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
      • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
    • According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
      Updates will be posted online as new information becomes available and Guests with specific questions may reach out to us at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.
     

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    Disney Cruise Line Coronavirus (COVID-19) Travel Alert
    June 19, 2020

    Disney Cruise Line Extends Suspension of Departures for the Disney Dream and Disney Fantasy through September 15, 2020
    In alignment with the announcement made on June 19, 2020 by Cruise Lines International Association regarding the voluntarily extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling Disney Dream and Disney Fantasy sailings through September 15, 2020.
    Disney Cruise Line has already suspended Disney Wonder sailings through September 14, 2020, and Disney Magic sailings through October 2, 2020.
    Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
    Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
    Below is a list of impacted sailings:

    Disney Magic
    June 13-22
    June 22-July 1
    July 1-13
    July 13-18
    July 18-25
    July 25-Aug. 5
    Aug. 5-13
    Aug. 13-20
    Aug. 20–30
    Aug. 30- Sept. 6
    Sept. 6-13
    Sept. 13-18
    Oct. 2-12

    Disney Wonder
    June 15-22
    June 22-29
    June 29-July 6
    July 6-13
    July 13-20
    July 20-27
    July 27-Aug. 3
    Aug. 3-10
    Aug. 10-17
    Aug. 17-24
    Aug. 31-Sept. 7
    Sept. 7-14
    Sept. 14-18

    Disney Dream
    June 12-17
    June 17-21
    June 21-26
    June 26-July 1
    July 1-5
    July 5-10
    July 10-13
    July 13-17
    July 17-20
    July 20-24
    July 24-27
    July 27-31
    July 31-Aug. 3
    Aug. 3-7
    Aug. 7-10
    Aug. 10-14
    Aug. 14-17
    Aug. 17-21
    Aug. 21-24
    Aug. 24-27
    Aug. 27-30
    Aug. 30-Sept. 3
    Sept. 3-6
    Sept. 6-10
    Sept. 10-14
    Sept. 14-18

    Disney Fantasy
    June 13-20
    June 20-27
    June 27-July 6
    July 6-11
    July 11-18
    July 18-25
    July 25-Aug. 1
    Aug. 1-8
    Aug. 8-15
    Aug. 15-22
    Aug. 22-25
    Aug. 25-28
    Aug. 28-31
    Aug. 31-Sept. 4
    Sept. 4-7
    Sept. 7-12
    Sept. 12-19
     

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      June 19, 2020

      Disney Cruise Line Extends Suspension of Departures for the Disney Dream and Disney Fantasy through September 15, 2020

      In alignment with the announcement made on June 19, 2020 by the Cruise Lines International Association regarding the voluntary extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling Disney Dream and Disney Fantasy sailings through September 15, 2020.
      Disney Cruise Line has already suspended Disney Wonder sailings through September 14, 2020 and Disney Magic sailings through October 2, 2020.
      Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:
    503826

    • NEW Cruise Date Flexibility Option
      Guests now have the flexibility to change their sail date up to 15 days prior to departure for any cruises booked by August 31, 2020 for sailings through March 2021. Learn more about the Cruise Date Flexibility temporary booking policy.
    •  COVID-19 Warning
      While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
      An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
      By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
      Help keep each other healthy.
     

    Attachments

  • AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      July 20, 2020

      Disney Cruise Line Extends Suspension of Departures for the Disney Dream, Disney Fantasy and Disney Wonder through September 30, 2020 and Disney Magic through October 2, 2020

      The U.S. Centers for Disease Control and Prevention has extended its suspension of cruise departures from the United States through September 30, 2020.
      In line with this direction and with the well-being of our Guests and team members our top priority, Disney Cruise Line has suspended all new departures of the Disney Dream, Disney Fantasy and Disney Wonder through Wednesday, September 30. As previously announced, Disney Cruise Line has already suspended Disney Magic sailings through October 2, 2020.
      Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:
    511959
    • Cruise Date Flexibility Option
      Guests now have the flexibility to change their sail date up to 15 days prior to departure for any cruises booked by August 31, 2020 for sailings through March 2021. Learn more about the Cruise Date Flexibility temporary booking policy.
    •  COVID-19 Warning
      While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
      An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
      By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
      Help keep each other healthy.
     

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      August 6, 2020

      Disney Cruise Line Extends Suspension of All Departures through at least October 31, 2020

      In alignment with the announcement made on August 5, 2020 by Cruise Lines International Association (CLIA) regarding the voluntary extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling sailings through at least October 31, 2020.
      Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:
      516344


    • Cruise Date Flexibility Option
      Guests now have the flexibility to change their sail date up to 15 days prior to departure for any cruises booked by August 31, 2020 for sailings through March 2021. Learn more about the Cruise Date Flexibility temporary booking policy.
    •  COVID-19 Warning
      While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
      An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
      By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
      Help keep each other healthy.
     

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      September 15, 2020

      Disney Cruise Line Extends Suspension of All Departures Through at Least December 6, 2020

      As we continue to refine health and safety protocols for our future return to service and await direction from the U.S. Centers for Disease Control and Prevention (CDC), Disney Cruise Line has decided to further extend its suspension of new sailings.
      Sailings are cancelled on board the Disney Fantasy through December 6; the Disney Dream and Disney Wonder through December 11; and the Disney Magic through December 12.
      Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:
      526114


    • Cruise Date Flexibility Option
      Guests now have the flexibility to change their sail date up to 15 days prior to departure for any cruises booked by October 31, 2020 for sailings through May 2021. Learn more about the Cruise Date Flexibility temporary booking policy.
    •  COVID-19 Warning
      While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
      An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
      By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
      Help keep each other healthy.
     

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      November 3, 2020

      Disney Cruise Line Extends Suspension of All Departures Through December 31, 2020

      Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully reviewing the guidance from the U.S. Centers for Disease Control and Prevention and working together with industry partners on a path to resuming operations.
      As we continue to refine our protocols for our eventual return to service, we have decided to cancel all sailings through December 2020. Sailings are cancelled on board the Disney Fantasy through December 26; Disney Wonder and Disney Magic through December 30; and the Disney Dream through December 31.
      Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:
      536405


    • Book with Confidence
      Ready to return to the sea? Book with peace of mind, knowing there are new options available on select sailings that allow you to change your sail date or receive a full refund. View Details.
    •  COVID-19 Warning
      While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
      An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
      By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
      Help keep each other healthy.
     

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      November 23, 2020

      Disney Cruise Line Extends Suspension of All Departures Through January 31, 2021

      Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We continue to carefully review the guidance from the U.S. Centers for Disease Control and Prevention and are working toward resuming operations.
      As we continue to refine our protocols for our eventual return to service, we have decided to cancel all sailings departing through January 2021. Sailings are cancelled on board the Disney Magic, Disney Wonder and Disney Dream through February 1 and the Disney Fantasy through February 6.
      Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:
      539951


    • Book with Confidence
      Ready to return to the sea? Book with peace of mind, knowing there are new options available on select sailings that allow you to change your sail date or receive a full refund. View Details.
    • 539952 COVID-19 Warning
      While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
      An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
      By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
      Help keep each other healthy.
     

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      December 4, 2020

      Disney Cruise Line Extends Suspension of All Departures Through February 28, 2021

      Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are continuing to carefully review the guidance from the U.S. Centers for Disease Control and Prevention and are working toward resuming operations.
      As we continue to refine our protocols for our eventual return to service, we have decided to cancel all departures through February 28, 2021. Sailings are cancelled onboard the Disney Magic through February 25; the Disney Wonder and Disney Dream through February 26; and the Disney Fantasy through February 27.
      Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who've booked their reservation through a travel agent should contact them directly with any questions. Those who've booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:
      542104


    • Book with Confidence
      Ready to return to the sea? Book with peace of mind, knowing there are new options available on select sailings that allow you to change your sail date or receive a full refund. View Details.
    • 542102 COVID-19 Warning
      While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
      An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
      By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
      Help keep each other healthy.
     
    Last edited:

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      December 11, 2020

      Disney Cruise Line Extends Suspension of All Departures Through February 28, 2021 and Select Sailings Longer than 7 Nights

      Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are continuing to carefully review the guidance from the U.S. Centers for Disease Control and Prevention and are working toward resuming operations.
      As previously shared, we continue to refine our protocols for our eventual return to service and have canceled all departures through February 28, 2021. Sailings are cancelled onboard the Disney Magic through February 25; the Disney Wonder and Disney Dream through February 26; and the Disney Fantasy through February 27.
      Additionally, based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than 7 nights.
      Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who've booked their reservation through a travel agent should contact them directly with any questions. Those who've booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:

      543763
    • Book with Confidence
      Ready to return to the sea? Book with peace of mind, knowing there are new options available on select sailings that allow you to change your sail date or receive a full refund. View Details.
    • 543761COVID-19 Warning
      While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
      An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
      By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
      Help keep each other healthy.
     

    AquaDame

    DCL
    Moderator
    Joined
    Jul 7, 2010
    • Disney Cruise Line Coronavirus (COVID-19) Travel Alert
      January 12, 2021

      Disney Cruise Line Extends Suspension of All Departures Through March and Select Sailings Longer than 7 Nights

      Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling all sailings departing through March 2021.
      Sailings are cancelled aboard the Disney Fantasy through March 27; the Disney Wonder through March 28; and the Disney Magic and Disney Dream through March 29.
      Additionally, as previously shared, based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than 7 nights.
      Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
      Guests who've booked their reservation through a travel agent should contact them directly with any questions. Those who've booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797.
      Below is a list of impacted sailings:
      549873

    • Book with Confidence
      Ready to return to the sea? Book with peace of mind, knowing there are new options available on select sailings that allow you to change your sail date or receive a full refund. View Details.
    • 549874COVID-19 Warning
      While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
      An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
      By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
      Help keep each other healthy.
     
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