Now that the Disney Springs 60 day FP+ Has been active for 2 weeks, is it working?

[TeresaWen]

It is still not working. Disney currently has no way of accessing the reservation number unless the reservation is booked through them.

Some day. Just not yet.

 

[kkbrig]

I booked B resort last week and my 60 day window is TODAY. It is not linking up and I've been on the phone with them now for over an hour. The CM first told me that it wasn't working because this hotel can not be linked up at all. Then she said that it's not working because I am an annual pass holder and so they can't tell that I have active tickets to link the hotel. That makes absolutely no sense to me. I'm getting pretty frustrated because I could have booked ASMu, but wanted to try something different!!

 

[hiroMYhero]

I booked B resort last week and my 60 day window is TODAY. It is not linking up and I've been on the phone with them now for over an hour. The CM first told me that it wasn't working because this hotel can not be linked up at all. Then she said that it's not working because I am an annual pass holder and so they can't tell that I have active tickets to link the hotel. That makes absolutely no sense to me. I'm getting pretty frustrated because I could have booked ASMu, but wanted to try something different!!

IT is the only department that can issue you FPs due to the program still not working. If you’ve contacted them with no results, you may want to try again with a different CM.

On TPAS, FP problems that can’t be resolved by a phone call to IT can result in FPs being issued after the concerns are sent to:

wdw.guest.communications@disneyworld.com

And cc: george.kalogridis@disney.com

 

[kkbrig]

Just to update you all on this- I talked to IT for a while. He says at this time, B resort can only be linked if it is booked through Disney. For some of the other DS resorts, it does work. He said that 2 others came on line today, in fact. His suggestion was that I rebook at the B resort through Disney. I was then transferred to that department. They told me that the only way to book it was as a package, so we could not do it at all no tickets included! (We have AP). She told me that my cheapest option was All Star movies at $1323 for the stay (vs the $1007 that I had reserved for B Resort). When I booked the B resort, All Star Movies was $1058, so this glitch basically cost me $265!! Frustrating!!

 

[hiroMYhero]

@kkbrig - definitely email and relate all this info you’ve posted here. Ask if they can add FPs to your account.

Sometimes they add specific FPs and sometimes the FPs are Anytime FPs which are good for any ride at the time of your choosing.

 

[100AcreWood]

Wow, that's disappointing. I booked at the B Resort for June. I hope this is resolved by April. If it's not I'm still staying at the B and booking my FP 30 days out.

 

[ibob52]

 

[SharonEM]

About a week ago I booked a stay with Hilton Buena Vista Palace for a few days mid-April. At that time I couldn't link the reservations, but I just checked this morning and was able to do so. So hopefully the others are not too far behind.

 

[3cmom]

About a week ago I booked a stay with Hilton Buena Vista Palace for a few days mid-April. At that time I couldn't link the reservations, but I just checked this morning and was able to do so. So hopefully the others are not too far behind.

This is great to know! Thank you for sharing! We stayed there last year and haven't pulled the trigger yet for a stay this year.

 

[spiceycat]

Question for you lovely people staying at Disney Spring locations...since this is still Disney property is it still subject to the new rule about opting out of housekeeping/daily security checks? We are the type to sleep in and go to the park in the afternoon, till closing and I'm not interested in someone coming in each day and waking us/catching us as moments we'd rather not. We want to spend our dollars somewhere that respects our privacy and I'm not sure if this is far enough out of Disney or if we need to go completely offsite. TIA.

these are hotels except double tree - so to my knowledge you WILL have housekeeping. I tried to not have housekeeping back in the 80's and was told that was not possible. you can and need to lock your door - then they have to wait for you to open it.

 

[Bella749]

For everyone that is having trouble making their 60 day FP+ are you booking through the Disney website or booking directly with the hotel? I read somewhere that only the people that book a Disney Springs hotel through the Disney website will be able to make FP+ selections 60 days in advance. If you book through the hotel directly you won't be able to and will have to wait to do them 30 days in advance. I hope this information is wrong because I booked the Double Tree for 5 people directly through the hotel. I tried to go on Disney website to try to book Double Tree and it will only let me book for 4 people even though it says 2 Queen Beds and a full size sleeper sofa is available, which is the same room I booked directly with Double Tree for 5 people.

 

[TeresaWen]

It is actually the inconsistency that is making me aggravated.

I am now 32 days out so if this ever gets resolved it does me no good.

I will be emailing later. After I have had enough coffee to lay out my issues in a clear manner.

Being told I could only link if I booked a package through Disney AND there are NO ticketless packages. Way to annoy pass holders.

 

[TeresaWen]

Finally sent an email this morning. If I get any response I will post here

 

[TeresaWen]

I did receive a call this afternoon. Had a great conversation with a lovely cast member.

Sounds like it will work some day but just not yet. She understood that is no help for me.

Unfortunately she is unable to give any fast passes that would work for FoP - which is the only one I care about. Said no cast member can grant these.

She appreciated the feedback. It was nice to be called and at least get acknowledgement that it is an unfortunate situation.

 

[100AcreWood]

She wasn’t able to give an answer on when? I predict some reservations will be canceled.

 

[SharonEM]

I did receive a call this afternoon. Had a great conversation with a lovely cast member.

Sounds like it will work some day but just not yet. She understood that is no help for me.

Unfortunately she is unable to give any fast passes that would work for FoP - which is the only one I care about. Said no cast member can grant these.

She appreciated the feedback. It was nice to be called and at least get acknowledgement that it is an unfortunate situation.

No explanation for why it works at some hotels but not others? I’m glad you were able to get a quick response, though.

 

[TeresaWen]

No explanation for why it works at some hotels but not others? I’m glad you were able to get a quick response, though.[/]

According to her it is only working for packages booked with Disney

 

[TeresaWen]

No idea how my comment got inside your’s

 

[SharonEM]

Hmmm...I’m not within my 60 day window so I can’t say for certain that I can book the FP’s, but I am definitely linked. I booked through Hilton. There was a short period of time that I couldnt link the reservation, but I randomly checked again about a week or so after and it finally worked.

 

[100AcreWood]

I just checked again and my B Resort reservation will not link.