Maybe I set my expectations to high but I tough this ran by WDW and would put all my fear to rest. When we enter the buiding with our 4 and 6yo DD. They asked our last name and how we would be paying for this in the same sentence. Somehow that struck me and my father the wrong way. I am entrusting my children to these people and they could care less. They gave my daughters name tags and told them to go in. I stood there for a while and observed, none of the cast member were interacting with the kids. No one introduced themselves to my kids, gave them a tour or even showed them the bathroom. They just ran around the place. I went in had a cast member give the girls a tour, show them where the bathroom were and what the evenings activities were going to be. It was like pulling teeth! Like I said maybe my expectation were to high for wdw and $8/hr per child. My 6yo said she had a GREAT time and my 4 yo didn't have any complaints. I guess that is what matters the most