New resevation policy for resort hotels, effective March 10 one night deposit....

[samkj]

I just got this from the travel agent website.

Effective March 10, 2008, CRO will begin collecting one night’s room and hotel tax as a deposit at the time a new reservation is made &
CRO will retain one night’s room and hotel tax for reservations cancelled 0-4 days prior to day of arrival.

I'm not happy about this change, but understand it will help prevent some people booking knowing they will most likely cancel later.

 

[brergnat]

What was the policy previously? No deposit? I can't remember.

This is in line with how WDW has done their bookings for years. I assume they've had to deal with too many cancelled reservations and then the rooms sit empty.

I don't see it as a big deal. I think a deposit should always be required. Keeps people honest.

 

[samkj]

Its for room only reservations. The vast majority of hotels require only a credit card to hold the room, not a deposit. Packages have always had deposit requirements, but not the room only.

 

[keishashadow]

perhaps it'll help free up rooms?