Good afternoon everyone! I am the General Manager of the WDW Resort Golf operation - managed by Arnold Palmer Golf Management. Hopefully I can add some clarity here and relieve everyone of your fears and worries.
This policy was implemented as a benefit to single players as we were receiving many complaints about singles showing up to play on busy days and being stranded as their assigned partners changed plans. The more we looked at this, the reason was due to the many changes that our guests make well in advance as the make itinerary changes. By deferring the booking window to only a few days out, we are better able to pair players with groups that have a higher percentage chance of not amending their schedule. This also provides us the opportunity to pair
DVC members together, couples with other couples, etc. in a much more efficient manner than we were able to previously.
Now that our WHY has been explained, lets get to the good news! On any given day, even in peak season, even early in the morning, we generally have about 50% of our starting times available to accept a single player who just walks up on the same day. If you move out to 3 days, the chance of being plus / minus 30 minutes is 99% with it often being much closer to the requested time. While this may not be "exact", it is close enough for planning purposes as the time to play a round of golf can easily vary by 30 minutes depending upon the level of business, weather, difficulty and other factors.
The only days that may be problematical reserving a specific course at a specific time is when we are hosting a large tournament or performing course projects requiring us to close a course, making the issue a moot point.
I have spoken to many people and assured them that I would indeed "guarantee" that we will make sure that they are taken care of if they call 3 days in advance. Everyone has understood our reasoning after we have talked but kept my name and number "just in case". To date, I have not had to assist anyone and in fact have been told by a few people that everything worked out great and they should have listened to my suggestion to not worry.
Bring your golf clubs and expect to play when your plans allow it, all will be fine at The Happiest Place on Turf!
Should there be any issues with tee times or any other golf related issue, feel free to contact me at any time. Bruce Gerlander
bgerlander@palmergolf.com 407.454.5002