New membership cards - Defective?

Mom B

DIS Veteran
Joined
Mar 17, 2001
Messages
1,009
Our long-awaited DVC membership cards arrived in the mail a couple of days ago. Hooray! But there's something strange about them. Although the accompanying info says to use the "telephone and fax numbers on the reverse side of the card" and "remember to sign the back of the card," the back of the card is blank! Like, totally white space, nothing there.

So is this a mistake, or did they just change the design of the member cards and not change the info that goes with it? I called MS yesterday and talked to Matthew; he didn't have a clue as he hadn't seen the new blue member cards. He checked around with everybody that was in the office at the time, including a supervisor who happened to be walking by, and he said no one knew what the back of the cards were supposed to look like.

So Matthew said he'd check into it with the appropriate department (who had closed for the day at that point) and get back to me. He did call back today, but he still didn't really have an answer. He said that they'd ordered new cards sent out, just to make sure, but that it would take 4 to 6 weeks. Boo hoo!

So, please, new members especially, check your blue member cards and let me know if I'm missing something or not. Good thing we don't have any trips planned in the near future; I'd hate to get to WDW only to find out that our member cards weren't valid or something!

Thanks, all!:confused:
 
I rec'd my new member card about 3 weeks ago, so I guess it is the new card.

It's blue on the front.
On the back, it is mainly white---white is the backround color. But on top of the white there is a grayer-white sig line with the words "authorized signature" in blue underneath. Then in a lighter lavendar blue is Member Services, phone numbers, Disney Vacation Club and an address.

Sounds like the printer did not print the back of your card.

Good luck! Hope you get a replacement soon.
 
Thanks for the quick response! That was kinda what I thought must have happened. I guess I'll have to be patient and wait till the news cards come.:rolleyes:
 
There was a thread about this last week...it seems all of us who are new received defective cards. I called MS on Monday and they are sending out new cards ASAP.

I would double-check to make sure they are sending you new cards, as well.

Good luck!
 

Can you tell me if everyone is getting new member cards?

I have my old ones.....

Are new member cards coming out for existing members?

Goldi
 
hey goldilocks_63, My DW & I received new cards about five months ago for no know reason, and we have been members for just two years now.
 



















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