Also know that your guide is just a salesperson - not a
DVC resource for services and questions about your membership. Member services is your contact now. The only contact you may ever need your guide for is when/if you are making another purchase
from Disney. They generally aren't enthusiastic to assist you with resale issues - you gave the commission to someone else. There will be some that report more of a relationship with their DVC guide - just don't expect it. Congrats on your purchases!