Laxmom
DIS Veteran
- Joined
- Jun 5, 2007
- Messages
- 2,506
My biggest contention isn't necessarily with the new policy. I am willing to give it a chance but..... I really don't appreciate Disney changing the policy with no lead in or notice. The only way we even know about this is because someone called to make a reservation, was told about it and posted it on the internet. Nice. Thanks Disney! Where is the Disney difference and customer service in the way you handled this one!!!??