Well - I think what sealed it was our last hour at the resort actually.
It was a warm, but damp day. As we walked back it started to drizzle. No biggie - as we walked around the pool area to the main lobby we witnessed one group of folks had literally drug the furniture from their room out to the covered sidewalk area, propped open their doors (it seemed so they could get some of the AC - but who really knows) with the TV's/radios blaring and were playing a drinking game and smoking it up. We had to leave the sidewalk area because they had taken it up.
Oh well - it happens. EXCEPT others must have seen it so we saw three other rooms who had drug out their furniture! It wasn't...a good look for a vacation destination resort.
We then go into the lobby where we almost tripped over all the kids laying around on the floor.
Laying and rolling around like they were at a gymnasium. Not the kids fault, adults seemed to think that crowding the area and not watching their bored kids was the way to spend the afternoon. But needing to ask a kid to move so you can get thru the doorway and no one thinking that they ought not be playing RIGHT THERE was bothersome.
I get it, and I'm usually pretty go with the flow, but the people working at Cabana Bay didn't seem to think that this was a problem. Nor did the employees working the pool area seem to have a issue with folks dragging out their furniture and blocking the sidewalk! It seemed very trashy - more so since Cabana Bay seemed to think that it was fine. THAT'S what really turned us off.
Other things - almost a hour to check in the evening before. I expected some wait, after all it was evening when we got there. But the line was crazy crowded and there were 5 or 6 people checking folks in. Just didn't seem to interested in moving things along. Again - it was the lackadaisical attitude of generally not really giving a darn that emanated from the employees there. A simple "thanks for your patience, we are working on getting everyone checked in as quickly as we can" would have gone a long way with all the folks waiting in line I think.
Carpet in our room was frayed and coming up around the entrance door and bathroom door.
Oh - and loved the pile of dirty towels left in the corner of the bathroom when we checked in!
Admittedly, we only stayed there one night, and we took the advise of someone else who in the past had good experiences there, so we didn't do much in the way of looking up reviews or anything. And maybe it was just a off day and a crappy room we got. It just wasn't for us at all. and as we were headed to the Contemporary after that, it just made the deficiencies we took note of at Cabana Bay to stand out even more.
