Over a year ago, I ordered groceries to be sent to my grandmother. She was pleased -- and she was the envy of all the residents at her senior citizens' apartment complex! The things her granddaughter could do with the internet *wow*!
Anyhow, that was my only experience and it was positive.
Well, back when I could use netgrocer they were my only grocery source and I loved them. Sometimes they would get me the wrong size or flavor of something but not often and they always made it right. I even used them for fresh foods with no problems (fruit and veggies). They closed in the Austin area or I would still be using them today...
Might be using them in November for drinks mostly. We are going to do a grocery stop before check in but I am thinking of getting water sent ahead to the room. I've only heard good things about them!