We normally get a mid size, but this trip need a minivan. Do I need to go to the counter?
Is anyone familiar with the Tampa airport, where do I head after I get my luggage?
thank you!!!!!
Since you booked a mini van, you have what they call and Emerald Reserve, which means, you look on the left hand side of your print out and it will tell you if you need to go to the counter or straight out to the mini van area. The Emerald Aisle reservations are only for mid size, anything else is a "Reserve". I am assuming you are an Emerald Club member.
As to where the cars are located at the airport. There will be signs pointing you in the correct direction.
More information about the Emerald program can be found on the website. But, for your current reservation, I hope this will be helpful.
"Emerald Reserve Service® is exclusively for Emerald Club® members who require a specific car class - a convertible, SUV, minivan or any other vehicle.
•Make your reservation for the desired vehicle at a counter bypass location.
•When you arrive, bypass the counter and go directly to the row of the car class you reserved. The bus driver and greeter will be available to guide you.
•Choose any car on the row of your reserved car class.
•Your rental transaction will be quickly completed at the exit booth."
Tampa is a listed location. Of course, since the vehicles are onsite, you can ignore the part about the bus driver.