Aww, Scampi! My heart goes out to you. I would feel the same way if I lost Pink.
Did that number not work? She couldn't direct you to anyone else to speak to? There's got to be a way to get a hold of a live person rather than through the internet.
Don't give up! Try logging in every day to see if it came back. I'll keep looking around and asking around to see if I can come up with anything for you. Hang in there!
She didn't do anything. She just tried to log in one day with her normal log in info and her account was gone. This isn't the first time this has happened to people. So very sad.
Heres my theory. In the email you get when you register, theres a link to delete accounts. if you click that link, you get a confirmation button. But someone registered, got the link, went to the page, and changed the numbers in the url.