goofy4tink
No tags...not needed! Transportation moderator
- Joined
- May 2, 2002
- Messages
- 54,711
Okay....I was really looking forward to flying out of Worcester on Jetblue last week...actually a week ago today! The flight was scheduled to depart Worcester at 7:45am. I got a phone call at 12:35am that morning to tell me the flight had been cancelled and a new flight had been arranged, but leaving at 8am. Okay, no biggie. Good thing I didn't turn off my 4:30 wake up alarm! I woke up, and checked my email....at 1am, JB sent me an email telling me the flight was being moved to Boston....we now had two choices. Go to Worcester and be there by 6 and get bused to Boston, or go directly to Boston. Well, dh had to be somewhere so I had him drop me at Worcester and I would take the bus. But the buses didn't get there until 7:30! We finally boarded the buses and got to Boston's Logan at 10:15! THe poor people that drove to Boston had been sitting on the plane since 8:30!!! It was mass confusion as to where to go to check our bags. I finally got on the plane, which had maybe 40 people on it. Then, only a few people boarded..then the boarding stopped. Okay. Then? 3 Mass state troopers boarded! Seems that a man, who boarded at 8:30, was peeved beyond belief about the delay. He had been yelling at the FAs about missing their first day of being in the parks, what was JB going to do to make it up to him. He went up and yelled at the pilot! Then back to his seat where he, evidently, continued cursing and yelling. I got this from the passenger behind me...he said it was really scary listening to that guy ranting. Well the troopers spoke to him, at length, then they got off. About 3 mins later, the man and his very unhappy family were removed from the plane!!! We finally fiinished boarding and departed by 11:15. JB did give us all a $100 credit, but it was a huge pain in the neck.
Then...lots of bus issues at WDW, but that's another issue, for another day.
Okay..was scheduled to fly home yesterday, again, into Worcester. Yes, it was kind of crappy weather in NE, but we boarded the plane and nothing was said. All was well until we flew over Long Island. We were then told that the plane was being diverted to Boston!!! Then, the plane made a huge right turn and off we go. We landed about 20 mins later. Once on the ground, I sent a text to dh to let him know I was on the ground, in Boston...figuring he would say he was almost there. Ah, no. He asked what the heck was I talking about? The JB people at Worcester had just told them that we were on our way in! Into Worcester! Okay... I tell him we had been sent to Boston due to visibility issues at Worcester. He told me he had once again asked if we were landing in Worcester (this was after my text to him) and he was again told 'yes, the flight would be landing in about 10 mins)..I told him no, we were in in Boston. Still the people in Worcester insisted that the flight was coming in there!! Then, he got a text, at 3:40, that our flight had arrived in Worcester! Even though we had landed in Boston, 10 mins prior to that!!!
Okay.....they send us down to get our bags..again, mass confusion. One person told us to go get our bags and return to the gate we had arrived at! Seriously? How did she expect us to get through security? So, down to baggage went. The bags were really quick in arriving. But, at about 4:00, we were told that they were bringing in buses to get us back to Worcester...but they buses wouldn't be there until 5:15-5:30! There weren't any buses available immediately! Then, it would take up to 90 mins to make the drive back due to commuter traffic. So, I wouldn't get to Worcester until 7ish, then have to drive back, towards Boston, about 25 mins to get home!
Dh said he was on his way into Boston! I called him and told him I would try to get on the Logan Express to Framingham...about half way for both of us. Having never done that before, I was pretty clueless as to where to find it, the cost, etc. Found where to go, and waited. Bus came at 4:30. Believe it or not, the man who sat next to me was a TSA agent at Logan as well as a part-time JB baggage handler!!! He told me that JB wants to add more flights out of Worcester but can't until the radar system gets the much needed upgrade, which MassPort is supposed to do!
I got to Framingham about 3 mins after dh did and was home by 6! Crazy day to say the least.
Here's my issue....did the JB people at Worcester flat out lie to the people waiting for passengers to arrive there? Or are they so clueless there that they had no idea where the plane was? I'm not sure which one is worse!! Nothing has been heard from JB as far as any compensation. While I can understand having to be diverted, especially due to weather, I thought it all was handled badly, at each airport!!
I've sent JB off an email..stating my issues. At this point, dh doesn't want to fly JB out of Worcester in January to FtLauderdale! But I don't want to pay any change fees. We'll see what JB says.
Just wanted to share for the benefit of those flying out of Worcester!
Then...lots of bus issues at WDW, but that's another issue, for another day.
Okay..was scheduled to fly home yesterday, again, into Worcester. Yes, it was kind of crappy weather in NE, but we boarded the plane and nothing was said. All was well until we flew over Long Island. We were then told that the plane was being diverted to Boston!!! Then, the plane made a huge right turn and off we go. We landed about 20 mins later. Once on the ground, I sent a text to dh to let him know I was on the ground, in Boston...figuring he would say he was almost there. Ah, no. He asked what the heck was I talking about? The JB people at Worcester had just told them that we were on our way in! Into Worcester! Okay... I tell him we had been sent to Boston due to visibility issues at Worcester. He told me he had once again asked if we were landing in Worcester (this was after my text to him) and he was again told 'yes, the flight would be landing in about 10 mins)..I told him no, we were in in Boston. Still the people in Worcester insisted that the flight was coming in there!! Then, he got a text, at 3:40, that our flight had arrived in Worcester! Even though we had landed in Boston, 10 mins prior to that!!!
Okay.....they send us down to get our bags..again, mass confusion. One person told us to go get our bags and return to the gate we had arrived at! Seriously? How did she expect us to get through security? So, down to baggage went. The bags were really quick in arriving. But, at about 4:00, we were told that they were bringing in buses to get us back to Worcester...but they buses wouldn't be there until 5:15-5:30! There weren't any buses available immediately! Then, it would take up to 90 mins to make the drive back due to commuter traffic. So, I wouldn't get to Worcester until 7ish, then have to drive back, towards Boston, about 25 mins to get home!
Dh said he was on his way into Boston! I called him and told him I would try to get on the Logan Express to Framingham...about half way for both of us. Having never done that before, I was pretty clueless as to where to find it, the cost, etc. Found where to go, and waited. Bus came at 4:30. Believe it or not, the man who sat next to me was a TSA agent at Logan as well as a part-time JB baggage handler!!! He told me that JB wants to add more flights out of Worcester but can't until the radar system gets the much needed upgrade, which MassPort is supposed to do!
I got to Framingham about 3 mins after dh did and was home by 6! Crazy day to say the least.
Here's my issue....did the JB people at Worcester flat out lie to the people waiting for passengers to arrive there? Or are they so clueless there that they had no idea where the plane was? I'm not sure which one is worse!! Nothing has been heard from JB as far as any compensation. While I can understand having to be diverted, especially due to weather, I thought it all was handled badly, at each airport!!
I've sent JB off an email..stating my issues. At this point, dh doesn't want to fly JB out of Worcester in January to FtLauderdale! But I don't want to pay any change fees. We'll see what JB says.
Just wanted to share for the benefit of those flying out of Worcester!