This is the first time I've encountered this situation on My Points. I got an email from them a while back stating if I spent a certain amount of money at Avon.com I'd get 1000 points plus free shipping. I shopped there and the items arrived very fast. Once again My Points didn't credit my points (they have only credited my account 3 times without my having to email them) so I emailed them after a month went by after purchase. I got a response that said this... Avon points are different from Points earned in the MyPoints program and may not be used for MyPoints rewards. That was all the email said. So, I emailed them back on Friday asking what in the world can I use these 1000 points on if I can't redeem them? No one replied. Does anyone know? Are there other places on the My Points website that gives you points you can't redeem? I've scoured the MyPoints website looking for the answer, but I can't find anything. Thanks.