**ETA: See post #111 - I went ahead and created a new MDE acct w/IT. Success!** Called Disney's IT because no MBs (or cards) appear on my MDE. Everything else is there - ADRs, resorts, FP, tickets. Disney's IT says I have too many past reservations/MBs/ADRs/trips and, thus, they cannot fix my MDE account. Rather, they have to open a new MDE account for me (with me, over the phone), and transfer only the current items to it. 1. Does this sound plausible - that I have to open a new MDE account? (And that they will leave behind all my prior trip info out of my new MDE.) 2. If so, should I wait until after our next trip - April? (Also going in August. Can't choose MB for August unless this is fixed or I can do it over the phone with IT, they said.) I'm concerned that if they transfer a FP/ADR/MB incorrectly then I will be stuck going to GS several times. But maybe my overloaded MDE will cause other problems - so I should have it done before the trip? 3. Any downside to losing the past history? (I think it's clear that there are no loyalty perks?) I wish I could just pay them $10 to buy more memory for their computer so MDE could hold more info.