Thanks for responses. I'm trying to return it as a lesson to my kids because well, what goes around comes around.

Oldest DS lost his ipod at a ski resort and someone found it and turned it into the resort and they kindly returned it to him. But his still worked and it had his name programed into it and the resort had his name on file as a guest so their work was easy. I was hoping this one would still work and that my task would be as easy. No such luck. I'm going to try the phone first since the nearest Apple store is about 45 minutes away. I've been there but it's a pain to get to and I'm really busy so that's kind of out at least this week anyway. But if I don't get any response by phone I'll try that. The mall that has the Apple Store is really nice.