My Grand Floridian Birthday trip! Pre-Trip report

[Lauralee131]

Wow! The Platinum Plan!! Good for you! If you haven't yet read it, read Cass's TR - The Fatten 'Em Plan...it's awesome. Someday I hope to be able to do the Platinum Plan!

Can't wait to follow you along for this journey! What a sweet DH you have to do all this for you! My DH would never even think about something like that...he just doesn't have it in him to do it!

Good for you!!

 

[PrettyInTink]

I am beginning to lose the last bit of patience I have left. I have talked to this (enter bad word here) itinerary planner a bazillion times to change things that she just has WRONG and she still hasn't gotten it right. She emailed us the supposedly completed itinerary and she has us double booked for restuarants, not booked for things we specifically said were a deal breaker if we didn't get, and has me as my friends husbands wife scheduled for dive quest with him! I'm not even flippin a diver! Shes an idiot and we have complained to her boss already. So now I printed out the itinerary and wrote exactly what needed to be changed in black ink and I intend to fax a copy to her manager as well. Does she not listen? She actually sent me this as our final plans and it is all wrong! I could do a much better job at her job. This has officially become a pain in the butt. I am very discouraged and dissapointed in the level of service I am receiving for $6000.

 

[DisneyJo]

Oh no hopefully the boss will get involved and sort this all out for you

 

[PrettyInTink]

I have a call in to a manager now. Today I will fax the itinerary in with all of the corrections written all over it. No word yet from the IP. CAlled her yesterday and I guess she can't be bothered with calling me back.

 

[Tasmen]

I have a call in to a manager now. Today I will fax the itinerary in with all of the corrections written all over it. No word yet from the IP. CAlled her yesterday and I guess she can't be bothered with calling me back.

I am so sorry you are having a hard time of things. My dealings with the IPO at the Poly have been seamless and wonderful. It sounds like you've gotten a really bad apple at the GF and it makes me sad.

 

[PrettyInTink]

After much angst and frustration we have decided to cancel our platinum package. its simply not worth the hassle when you have an IP that refuses to return phone calls or emails. This saddens me, as I was really excited about it. We are keeping the GF magic kingdom view room and going concierge level. I am in the process of confirming a few of the things we wanted to do now. I would strongly suggest that anyone else considering the platinum plan to run the other way if they assign your IP as Judy. DEMAND another one. This woman is clearly incapable of doing her job. I don't like to call people out on their shortcomings but this lady has ticked me off. Sorry. I guess I need to change the title of this report.

 

[DisneyJo]

Oh no still do a TR though yeah

 

[PrettyInTink]

We will absolutely still do a TR. Its the Gf, and this may be the only time I ever go so expect lots of pics and commentary. Also as I plan I will post what we plan to do. Lots of money left to spend now that we aren't on the platinum plan.....