Richard M Nixon
Peacemaker
- Joined
- May 12, 2014
- Messages
- 571
Today was the happy day where I could make my 180+10 for my first ever WDW trip and I had a full schedule with 23 reservations across 9 days, including the prized Chef's Table at V&A.
I had heard horror stories about the Disney web infrastructure, but it had worked so far in my planning so I thought everyone else was either unlucky or doing something wrong. Oh no. I was the wrong one. I woke up 10 minutes before 6am EDT to sit down, check my spreadsheets, and begin mashing F5 on the V&A reservation page. 6am rolled around and, like perfect clockwork, my calendar suddenly showed my +10 days, and what luck, there were 3 days with Chef's Table spots! When I would click one of the times, it'd redirect back to the restaurant page. I tried for a few other restaurants and dates, and every single one would just loop in circles, never letting me make a reservation.
I went to bed after half an hour of trying, tossing and turning with frustration. When I woke back up, I tried once more. Not only were the sites still failing, but I no longer saw any reservations for the V&A CT. How depressing. I waited until V&A opened their phone lines and started calling. When they opened, it was confirmed that all the chef tables were filled up for my stay, so I got waitlisted. I knew that if the damn website had worked, I'd have my precious reservation and I was so bummed.
I've been trying to make reservations for the rest of my restaurants throughout the day, and so far I've been able to get two of them made successfully. I'll try calling the WDW-DINE line soon and just walking through it over the phone, but I did get a surprising phone call before lunch. V&A called to let me know they had a surprise cancellation for the Chef's Table, so I jumped right on it and got a booking! I might not have the rest of my reservations (still waiting on BOG as the next highest priority) but I'm beyond thrilled that V&A came through, and their booking agent (Sarah was the girl I spoke with) was so helpful and polite.
So I've learned that the Disney technology infrastructure really does suck pretty hard, but it's not going to put a damper on my trip planning. WDW 2015, here I come!
(Posted to the DISboards because nobody at work cares long enough for me to rant to them)
I had heard horror stories about the Disney web infrastructure, but it had worked so far in my planning so I thought everyone else was either unlucky or doing something wrong. Oh no. I was the wrong one. I woke up 10 minutes before 6am EDT to sit down, check my spreadsheets, and begin mashing F5 on the V&A reservation page. 6am rolled around and, like perfect clockwork, my calendar suddenly showed my +10 days, and what luck, there were 3 days with Chef's Table spots! When I would click one of the times, it'd redirect back to the restaurant page. I tried for a few other restaurants and dates, and every single one would just loop in circles, never letting me make a reservation.
I went to bed after half an hour of trying, tossing and turning with frustration. When I woke back up, I tried once more. Not only were the sites still failing, but I no longer saw any reservations for the V&A CT. How depressing. I waited until V&A opened their phone lines and started calling. When they opened, it was confirmed that all the chef tables were filled up for my stay, so I got waitlisted. I knew that if the damn website had worked, I'd have my precious reservation and I was so bummed.
I've been trying to make reservations for the rest of my restaurants throughout the day, and so far I've been able to get two of them made successfully. I'll try calling the WDW-DINE line soon and just walking through it over the phone, but I did get a surprising phone call before lunch. V&A called to let me know they had a surprise cancellation for the Chef's Table, so I jumped right on it and got a booking! I might not have the rest of my reservations (still waiting on BOG as the next highest priority) but I'm beyond thrilled that V&A came through, and their booking agent (Sarah was the girl I spoke with) was so helpful and polite.
So I've learned that the Disney technology infrastructure really does suck pretty hard, but it's not going to put a damper on my trip planning. WDW 2015, here I come!
(Posted to the DISboards because nobody at work cares long enough for me to rant to them)
At least living in the UK I don't have to get up really early.
