brentm77
DIS Veteran
- Joined
- Jan 17, 2013
- Messages
- 1,997
Forgive my obnoxiously verbose comparison. I added a TL;DR for those who don’t want to read my dissertation full of personal opinions.
TL;DR: Based on one Celebrity experience, I currently prefer Celebrity in many ways and would pick Celebrity over DCL maybe 2 out of 3 times. However, my wife and two college-age daughters prefer DCL, even though they thought Celebrity was good. The compromise for our family will probably be to use DCL for relaxing Caribbean vacations and sail Celebrity in destinations where there is a large price difference, such as Europe. I loved the food, MDR experience, ship design, service, and cleanliness. I didn’t love the upselling, missing DCL ambiance, and lack of hand washing.
Background: We have sailed DCL six times, on the Fantasy, Magic, and Wonder. Wonder was the most recent, and my favorite ship. We like Disney, visit the parks somewhat often (with decreasing frequency as of late), but sail DCL for cleanliness, service, passable food, ambiance, lack of smoking, entertainment, and Castaway Cay. Since the kids grew up, we don’t care about seeing characters or standing in line to meet them. But we all love sailing DCL.
Celebrity Experience: We recently sailed the Celebrity Edge in Alaska. It was absolutely amazing. Not only was the itinerary the second best we have sailed (with the Italy/Greek Isles still holding the top spot), but I really loved a lot about Celebrity. As expected, there are pros and cons to Celebrity over DCL, but I think the pros outweigh the cons overall. I would say 75% of the experience is the same as DCL, and it really comes down to the 25% differences.
Pros:
TL;DR: Based on one Celebrity experience, I currently prefer Celebrity in many ways and would pick Celebrity over DCL maybe 2 out of 3 times. However, my wife and two college-age daughters prefer DCL, even though they thought Celebrity was good. The compromise for our family will probably be to use DCL for relaxing Caribbean vacations and sail Celebrity in destinations where there is a large price difference, such as Europe. I loved the food, MDR experience, ship design, service, and cleanliness. I didn’t love the upselling, missing DCL ambiance, and lack of hand washing.
Background: We have sailed DCL six times, on the Fantasy, Magic, and Wonder. Wonder was the most recent, and my favorite ship. We like Disney, visit the parks somewhat often (with decreasing frequency as of late), but sail DCL for cleanliness, service, passable food, ambiance, lack of smoking, entertainment, and Castaway Cay. Since the kids grew up, we don’t care about seeing characters or standing in line to meet them. But we all love sailing DCL.
Celebrity Experience: We recently sailed the Celebrity Edge in Alaska. It was absolutely amazing. Not only was the itinerary the second best we have sailed (with the Italy/Greek Isles still holding the top spot), but I really loved a lot about Celebrity. As expected, there are pros and cons to Celebrity over DCL, but I think the pros outweigh the cons overall. I would say 75% of the experience is the same as DCL, and it really comes down to the 25% differences.
Pros:
- The Celebrity service was nearly identical to DCL, including the stateroom host.
- You can book excursions at the time the cruise is booked, which I prefer.
- Check in was much easier and less stressful than DCL. Yes, you still get assigned a boarding time, but Celebrity doesn’t really enforce them.
- Speaking of boarding, Celebrity was better than DCL. They hand out boarding groups based on when you arrive at the terminal (not assigned boarding time) and don’t care about your assigned boarding time. It was faster with fewer bottlenecks than DCL.
- You can drop bags off in the room as soon as your board, even when it’s not ready. In fact, it’s encouraged. This is fantastic for us, since we like to carry on, but would even be nice for a day bag you don’t want to carry around after boarding.
- Dinner on Celebrity is so much better, in my opinion. You pick from one of four restaurants each night and show up whenever is convenient during dinner hours. We were always seated quickly, and the restaurants were more upscale than DCL, quieter, and more enjoyable in nearly every way for me. Tables were spaced out in more segregated spaces, making it feel more intimate and personal. Yes, you get the theming on DCL, but I would gladly give it up for the Celebrity experience.
- I liked not having the same servers every night. When you get a great one on DCL, it’s great, but when you get a bad one, you are stuck with them all cruise. The dining service was excellent on Celebrity, and it just seemed like less work to have a new server every night for various reasons.
- The layout of their buffet was so much better than Cabanas (on the classic ships at least). Stations were spaced, with a lot of room to move between them, which avoided some of the chaos in Cabanas. Seating was also sort of segregated into smaller sections, making it more enjoyable, and it was so much bigger. I seems like the buffet area and seating were at least triple the size of Cabanas. I really liked it. And, it was open for dinner, leaving an easy option after long days.
- Food quality was hands down better on Celebrity. Every single meal I had in the MDR’s was restaurant quality. It tasted made to order. And the menus have so much more variety. Not only did you have the classic items that were available every night, but each of the four restaurants had rotating dishes, and you could order from any of the menus in the other MDR’s, no matter which one you were in. Unlike DCL, I wasn’t feeling like I was tired of the food by the end of the cruise. The food in the buffet was closer to on par with DCL, but did have much more variety. I loved that they had a real salad bar and not the mid pre-made salads offered at Cabanas. Celebrity's pizza was actually good, whereas I can’t really stomach DCL’s “pizza.” The burgers were better too, with bacon, mushrooms, and sautéed onions offered as toppings.
- The ADA process for my daughter in a wheelchair was better when boarding at the port, with help at every turn, which was different than what we experienced at DCL.
- The ship’s elevator banks were so much better than DCL’s classic ships. There were two banks of 8 elevators. They were also much bigger inside. I also liked that the entire door lit up green if going up, red if going down, resulting in less confused passengers. The better elevators made a big difference for my daughter who can’t do stairs.
- The indoor pool area was nice for an itinerary like Alaska. I think it would be nice on really hot cruises too.
- The entire pool deck was leagues better than DCL. There were two large pools and much more deck space overall. It was a huge improvement over the DCL ships, but not something we really got to enjoy in Alaska.
- Celebrity did a much better job of creating indoor spaces with huge view of the ocean. In particular, Eden in the Aft is a three-story space with live acoustic music every night and a view that isn’t available anywhere on the classic DCL ships. We sat there most nights enjoying the music, with more than enough seating, and watched the sun set. It was a unique space that really improved the quality of the cruise.
- I loved that it was all non-smoking indoors like DCL. The Casino was pretty discreet, and we even had fun dropping $25 on roulette one night, which is not something I thought we would do.
- You can control the window blinds and lights with the app on your phone.
- Gelato was included for free.
- The naturalist they brought on board was so informative and entertaining. I have no idea how DCL compares in Alaska, but the guy Celebrity had would be impossible to beat.
- The biggest con was the ambiance. The ship had a very upscale feel, but it also felt like a hotel and not a cruise ship, with the exception of the great views. The classic DCL ships have done such a good job of having a fun whimsical style, that says “cruise ship” at every turn. I missed that. I missed the music in the hallways and artwork too. I just missed the overall feel of DCL. My wife says DCL feels like coming “home,” which wasn’t the same when we boarded Celebrity after a day in port. I agree.
- DCL has far superior theater entertainment. I am not a fan of a corny storyline created to fit pop songs like Celebrity does. On the other hand, we mostly skip the shows on DCL now because they never change them (and even repeat them on other ships instead of offering variety). The variety acts on Celebrity were better than DCL, but I am sure that is hit and miss on both.
- DCL's activities host for things like Match Your Mate, and trivia are better.
- There was zero enforcement of hand washing. They had many stations, but 90% of passengers walk by them without a word form cast members. I was careful, but still caught covid by the end of the trip. I know a lot of that is random, but it hasn’t happened to me on DCL. I am sure washing hands at least helps a little.
- There was only one soft serve offered self-serve and the hours were very limited compared to DCL. The included gelato and soft serve at the ice cream shop was good, but they were super stingy with serving sizes and it felt awkward to ask for four scoops to get a portion I agreed with.
- The Facebook group was not very active and not nearly as fun as the DCL groups I have joined. Obviously not having the DIS community around Celebrity is a con too.
- Constant price changes- Celebrity plays stupid games where they always have a sale, and you never really know if you got the best price, including on excursions, unless you watch your cruise every week for months. Even though you can re-price it, it’s not really worth the effort for me. I like that with DCL you are generally rewarded for booking early and not wondering if you received the best price.
- No soda included, but I think I spent less than $100 on soda, so it’s not a huge deal. Coffee, some juices, and iced tea were included.
- The upselling on Celebrity was a major con for me and took away some enjoyment of the trip. Within the first few hours of boarding, as we tried to get lunch and explore the ship, we were stopped no less than 15 times to try and sell us dinner reservations, spa packages, fitness classes, drink packages, etc. Yes, you could say, “no,” but it’s also annoying to pay thousands of dollars to walk through a beautiful ship and be treated like you walked onto a used car lot. I got so fed up that I started just brushing the salespeople off and walking by without conversation. The pitches lessened significantly after the first day, but it was still common to get asked about dinner reservations as you walked into the buffet. I did not like this at all. My wife and kids were also commenting on it within an hour of boarding. We even got daily phone messages (that you had to listen to in order to stop the giant red blinking light) selling stuff and flyers in the room. It was too much. It was nothing like the few questions you get about drinks on the first day of boarding DCL. That said, I did not feel nickel-and-dimed. We turned everything down and still felt pampered.
- I prefer Disney’s atrium. Celebrity uses theirs more fully, which some prefer, but I like the ebb and flow of the way DCL uses theirs. Sometimes its busy and active, sometimes it’s a quiet place to relax. Celebrity's atrium was always packed and always loud, and not nearly as elegant as DCL’s.
- There are no free movies in the cabin. The pay-for-view costs money and the three channels showing movies were mediocre. We missed the DCL on-demand library.
- DCL beds are much more comfortable. Celebrity left me with a hurting back every morning.
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