MSC and Costa cruises get underway + New Virus Cases on Costa Diadema

Intr3pid

DIS Veteran
Joined
Mar 2, 2018
MSC started on August 16 with the mega-ship 'Grandiosa'.


Costa started in September with its own. More details in post #50:

EU is currently off limits to US cruisers, so this is probably geared towards local cruisers.

I would call this the litmus test of whether the industry is ready to begin beyond those expedition ships.

More on the SeaDream start in the Caribbeans is in post #51:

Regeneron's drug shows promise (post #77):
https://www.disboards.com/threads/msc-and-costa-cruises-get-underway-regenerons-new-drug-shows-promise.3809664/post-62355210

RCL restart story in post #83.

Virus outbreak story in post #84.
 
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  • KashasMom

    DIS Veteran
    Joined
    Apr 28, 2012
    They are doing a temperature check, health questionnaire, and rapid COVID-19 swab test for every guest prior to boarding. The test results are received while the guest waits in the terminal.
    They can do the best they can, but nothing is going to be 100%. All they can do is keep people off who test positive that day. And I know people lie on the health questionnaire so I wonder if people will still do the same considering the consequences - and spread - of COVID.
     

    BadPinkTink

    DIS Veteran
    Joined
    Mar 13, 2015
    Along the ship’s itinerary,guests will be able to go ashore to enjoy the different ports of call, but only as part of an MSC Cruises shore excursion as an added level of protection, so that their experience ashore follows the same high standards of health and safety as on board.

    thats interesting, makes me wonder about DCL. If they do that for my September 2021 Norwegian Fjords, then I will stay on the ship. I wanted to do DIY in the ports , not DCL over priced excursions. I wonder too would that be a deal breaker for many people.
     

    KashasMom

    DIS Veteran
    Joined
    Apr 28, 2012
    Along the ship’s itinerary,guests will be able to go ashore to enjoy the different ports of call, but only as part of an MSC Cruises shore excursion as an added level of protection, so that their experience ashore follows the same high standards of health and safety as on board.

    thats interesting, makes me wonder about DCL. If they do that for my September 2021 Norwegian Fjords, then I will stay on the ship. I wanted to do DIY in the ports , not DCL over priced excursions. I wonder too would that be a deal breaker for many people.
    That's a deal breaker for me. We love to explore on our own. And now you have me nervous for our August 2021 cruise although we can't cancel without losing $$. Hoping that things will be much improved by then!
     

    BadPinkTink

    DIS Veteran
    Joined
    Mar 13, 2015
    That's a deal breaker for me. We love to explore on our own. And now you have me nervous for our August 2021 cruise although we can't cancel without losing $$. Hoping that things will be much improved by then!
    Im sure DCL are following all this very closely. Logically from a business point of view it makes sense and it ensures that passengers remain in a bubble. HOWEVER it severely limits the cruise benefits as many people prefer DIY in ports. It will also mean a huge loss of revenue to the ports, as only places on the cruise line excursions will get tourist money from cruise passengers.
     

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  • DisneYE

    DIS Veteran
    Joined
    Oct 7, 2013
    That's a deal breaker for me. We love to explore on our own. And now you have me nervous for our August 2021 cruise although we can't cancel without losing $$. Hoping that things will be much improved by then!
    Same.
    I'm OK with masks, social distancing, limited crowds, no self-serve.
    But not being able to go on my own at a port is a big no for me.
    The ports are my favorite part of cruising and if they take that away I'm not doing it.
    I hope they figure out a way to get back to as normal an experience as possible.
    #damnyouvirus
     

    brentm77

    Mouseketeer
    Joined
    Jan 17, 2013
    Im sure DCL are following all this very closely. Logically from a business point of view it makes sense and it ensures that passengers remain in a bubble. HOWEVER it severely limits the cruise benefits as many people prefer DIY in ports. It will also mean a huge loss of revenue to the ports, as only places on the cruise line excursions will get tourist money from cruise passengers.
    I would be ok with DCL requiring you use their excursions for a short-term, if DCL greatly improved variety and availability. They just don't offer a great menu to pick from and the one or two good ones fill up fast if you are a newer cruiser.

    Also, it would be a deal killer for the European cruises for us. We are taking our first to Italy/Greece next year (maybe) and the stuff we booked for private tours it affordable and better by far than what Disney offered. While Disney loads packed buses we will be long on our way in a private car and with our private expert guide in most cities.
     

    Snowwhyt

    I've felt the Magic each time I visit!
    Joined
    Nov 2, 2008
    So at several ports we just shop a little. Usually because the grandparents can’t walk or do stairs. So not sure what that means? No shopping? No uncontrolled tour vendors by ship standards, I get that part. But will there be controlled shopping now?
    Costa Maya in Jamaica have enclosed ports, anyone think we could walk there if masks were guaranteed in those areas? Can anyone help me with the name for those kind of enclosed ports?
     

    PrincessShmoo

    DIS veteran
    Joined
    Feb 12, 2009
    So at several ports we just shop a little. Usually because the grandparents can’t walk or do stairs. So not sure what that means? No shopping? No uncontrolled tour vendors by ship standards, I get that part. But will there be controlled shopping now?
    Costa Maya in Jamaica have enclosed ports, anyone think we could walk there if masks were guaranteed in those areas? Can anyone help me with the name for those kind of enclosed ports?
    They certainly could offer shopping tours. Of course, they may not go to specific shops/stores. Probably mostly bigger, brand named, stores. Possibly larger, state-sponsored stores.

    I'll also point out that, while the ship-sponsored excursions are sold by DCL, they are often local tour vendors. Hopefully, if this is a route taken, they will offer smaller group tours, and decent prices.
     
  • monkeydawn

    DIS Veteran
    Joined
    Jun 16, 2019
    This is moot (for now) to most of us since we are typing in from US/ Canada but Ive lost faith in MSC to do the right thing, I wouldnt trust my money, health or safety with them in stressed times. MSC is not refunding the majority of its US customers, most of us that have been repaid was only because we filed a dispute through our CC companies after waiting at least 2 months for repayment. There were a couple of things that happened during my last MSC cruise that made me question their transparency, which is something that would make me nervous right now.

    When all is well again, I would consider picking up a cheap, last minute fare with MSC but no way I will ever book something pricey way off in the future with them again. Their private island was gorgeous and probably my favorite island visited ever so its a shame I feel this way about them now. :(
     

    JM23457

    Registered
    Joined
    Jun 13, 2020
    guests will be able to go ashore to enjoy the different ports of call, but only as part of an MSC Cruises shore excursion as an added level of protection... I wonder too would that be a deal breaker for many people.
    For a port-intensive European or Alaskan cruise, it would absolutely be a deal-breaker for us to be confined to DCL port adventures.

    For a 3 or 4 night Bahamian cruise, it would not be a deal breaker for us.
     
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    Starwind

    DIS Veteran
    Joined
    May 7, 2014
    This is moot (for now) to most of us since we are typing in from US/ Canada but Ive lost faith in MSC to do the right thing, I wouldnt trust my money, health or safety with them in stressed times. MSC is not refunding the majority of its US customers, most of us that have been repaid was only because we filed a dispute through our CC companies after waiting at least 2 months for repayment. There were a couple of things that happened during my last MSC cruise that made me question their transparency, which is something that would make me nervous right now.

    When all is well again, I would consider picking up a cheap, last minute fare with MSC but no way I will ever book something pricey way off in the future with them again. Their private island was gorgeous and probably my favorite island visited ever so its a shame I feel this way about them now. :(
    MSC also, as I recall, stopped paying their crew in March as soon as the last passengers had disembarked, whereas most (all?) of the rest of the cruise lines paid their crews for at least some weeks more [depending on various factors including how much time was left in contracts / the specific cruise line / etc; and some paid more than just some weeks].

    SW
     

    monkeydawn

    DIS Veteran
    Joined
    Jun 16, 2019
    MSC also, as I recall, stopped paying their crew in March as soon as the last passengers had disembarked, whereas most (all?) of the rest of the cruise lines paid their crews for at least some weeks more [depending on various factors including how much time was left in contracts / the specific cruise line / etc; and some paid more than just some weeks].

    SW
    Yup they did that too. They were giving them room and board and those not being paid were not expected to work IIRC. But they were still being held with no possibility of leaving in case you think I am MSC sympathizing.
     

    Intr3pid

    DIS Veteran
    Joined
    Mar 2, 2018
    This is moot (for now) to most of us since we are typing in from US/ Canada but Ive lost faith in MSC to do the right thing, I wouldnt trust my money, health or safety with them in stressed times. MSC is not refunding the majority of its US customers, most of us that have been repaid was only because we filed a dispute through our CC companies after waiting at least 2 months for repayment. There were a couple of things that happened during my last MSC cruise that made me question their transparency, which is something that would make me nervous right now.

    When all is well again, I would consider picking up a cheap, last minute fare with MSC but no way I will ever book something pricey way off in the future with them again. Their private island was gorgeous and probably my favorite island visited ever so its a shame I feel this way about them now. :(
    They did give you an expectation of a 90-day delay in the refunds. We got ours at ~80-day mark.

    Everyone is delaying the refunds for pretty obvious reasons. DCL service at MSC prices is just not going to happen.

     
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    monkeydawn

    DIS Veteran
    Joined
    Jun 16, 2019
    They did give you an expectation of a 90-day delay in the refunds. We got ours at ~80-day mark.

    Everyone is delaying the refunds for pretty obvious reasons. DCL service at MSC prices is just not going to happen.

    Im not sure how you think you know about my communications with MSC but all I was ever told was 14 days and then after that 60 days. I passed the 120 mark with no MSC refund. It was only the CC chargeback that made me whole, not MSC.
     

    kaseyC

    Mom to 3 lovely Princesses
    Joined
    Mar 25, 2002
    Group of passengers removed from the first MSC Med sailing for ignoring the rules by leaving an MSC sponsored excursion and going off on their own.

     

    iannovich

    Mouseketeer
    Joined
    Aug 23, 2017
    I wondered if they would go that far. Glad they did. I wouldn't want to be the family left behind, but I'm (mostly) a rule follower and I'm kinda glad to see MSC fired a warning shot. I'm guessing there will not be a second incident now that people know they weren't kidding.



    you-were-serious-about-that.jpg
     

    John VN

    DIS Cast Member
    Joined
    Aug 2, 2003
    Im not sure how you think you know about my communications with MSC but all I was ever told was 14 days and then after that 60 days. I passed the 120 mark with no MSC refund. It was only the CC chargeback that made me whole, not MSC.
    DW cancelled our August MSC cruise before PIF and received refund in less than 2 weeks.


    Group of passengers removed from the first MSC Med sailing for ignoring the rules by leaving an MSC sponsored excursion and going off on their own.

    That'll learn them. :duck:
     
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