Yes, you need to be a Staples Rewards member, and show the card when you recycle the ink or toner. Be sure to read the fine print as they may only accept certain brands for recycling. You receive the Staples Rewards in the mail in the form of a store credit check. Sometimes there are special promotions. For example, one month I could recycle up to 10 ink cartridges for $3 each but if I brought them all in on the same day and also purchased a certain dollar value of ink that day I got double credit, $6 per cartridge recycled. I had some cartridges from a printer that had stopped working and that I had recycled to get $50 off toward a new printer/copier. I recycled those 9 cartridges, bought ink for the new printer, and got Staples Rewards in the amount of $54.