OhhBother
DIS Veteran
- Joined
- Sep 20, 2000
- Messages
- 1,331
We had a not-so-magical experience this morning with EMM. Drove to the TTC and headed toward the express monorail at 7:15. There were about 50-75 people there, and we were told the monorails were down. They held us there for a few minutes and then directed us toward buses. But then the people at buses said there was no bus and sent us back to the monorail. This back and forth happened three times - not exaggerating. By this time, it was an even bigger crowd of people.
Finally, they put us on a bus - at least as many as would fit. Half the people were left there while another bus was called. And then, even though this bus was filled to the brim, the bus driver made the entire Polynesian, GF, Contemporary loop - even though she had to tell people at each resort the bus was full. At one point, we got stopped by the Lillly Belle train - which was just surreal since the train isn’t even running now. But it was more delay on the trip from hades.
We finally got to the Magic Kingdom at 8:20. My DH and I went promptly to Guest Relations and requested a refund since the event was half over. Instead, the CM told us we could have two anytime FPs. I completely lost it at that point and told him I would be receiving a refund - that he needed to find someone who could do that. After five more minutes of waiting, we had our refund and two anytime FPs each.
We finally made our way into what was left of EMM. We got in two rides on SDMT and one each on PP and Pooh. By then, the park was open.
All in all, it was a terrible way to start the day. The complete lack of a contingency transportation plan when the monorails went down (and ferries weren’t running yet) was disappointing. And it was further compounded by the bus driver who insisted on making the resort loop even though our bus was packed and no one else was getting on. Even though we got a refund, I regret getting out of bed early for a morning that was nothing but a huge hassle.
Finally, they put us on a bus - at least as many as would fit. Half the people were left there while another bus was called. And then, even though this bus was filled to the brim, the bus driver made the entire Polynesian, GF, Contemporary loop - even though she had to tell people at each resort the bus was full. At one point, we got stopped by the Lillly Belle train - which was just surreal since the train isn’t even running now. But it was more delay on the trip from hades.
We finally got to the Magic Kingdom at 8:20. My DH and I went promptly to Guest Relations and requested a refund since the event was half over. Instead, the CM told us we could have two anytime FPs. I completely lost it at that point and told him I would be receiving a refund - that he needed to find someone who could do that. After five more minutes of waiting, we had our refund and two anytime FPs each.
We finally made our way into what was left of EMM. We got in two rides on SDMT and one each on PP and Pooh. By then, the park was open.
All in all, it was a terrible way to start the day. The complete lack of a contingency transportation plan when the monorails went down (and ferries weren’t running yet) was disappointing. And it was further compounded by the bus driver who insisted on making the resort loop even though our bus was packed and no one else was getting on. Even though we got a refund, I regret getting out of bed early for a morning that was nothing but a huge hassle.