Minor vent - La Tortilla Low Carb Wraps

[Hillbeans]

Ok, so when the Subway Atkins wraps came out a few months ago I hopped on the bandwagon. I'm a long time follower of a LC diet. Anyway, I ordered a few packages of these tortilla's back in January. When I ordered them, the website stated that i'd know when they were being shipped when my CC was charged. It's now March 2nd, and my CC was charged on January 29th. I called them yesterday and due to overwhelming demand, they are no longer doing individual orders, but just to large companies. That's fine, I just want my original order. I was told that it's a 5 week wait, as was stated on the website. No, the website was updated to say it's a 5 week wait after I already made my original order. Now, it appears they're being shipped out this coming friday, and as luck would have it, i'm going away on March 12th for a week to WDW. If they're not put in the freezer in 5 days, they'll go bad. Now when I get home from my trip, i'll probably have rotten food. If I had thought back in January that they wouldn't be here before my March 12th trip, i'd say I was nuts.

It's not the $25 I care about, I guess it's just the bad service. Granted, this company has probably grown 1000 fold in the past few months and can't keep up with the overwhelming demand, however I think they shouldn't have charged me until they actually had a plan to ship me my product. I called the customer service # and they were very friendly, however I just now wish I never even ordered anything.

Ok, done venting.

 

[wovenwonder]

Call your credit card company and have the charges reversed. Cancel the order with them. Alot of stores are carrying really WONDERFUL low carb wraps right now. I bet you can find them locally. If not, maybe ask the local subway manager to sell you a few packs.

Good Luck.

 

[Robinrs]

That's just bad service, no excuse...

I do feel your pain, though. We LOVE those darned wraps! I have the hardest time finding them, also. My local Krogers run out of them just as fast as they get them. Michael loves with with everything, especially as a pizza!

Hope your problem gets resolved soon!

Robinrs

 

[ScarlettO]

Albertson's carries "Mission" brand. Theyv'e come out with flavored wraps that are wonderful.... Cheddar-jalepeno... Spinach... Sun dried Tomato... and Garlic/Herb!

 

[Robinrs]

Originally posted by ScarlettO
Albertson's carries "Mission" brand. Theyv'e come out with flavored wraps that are wonderful.... Cheddar-jalepeno... Spinach... Sun dried Tomato... and Garlic/Herb!

Are they low carb? Mission is also sold in Kroger but is not low carb.

 

[Hillbeans]

Thanks for the tips. If I could find them anywhere near my house, i'd be fine. Hopefully soon they'll be all over!

 

[KathyTX]

Hillbeans--

My grocery store carries the La Tortilla products- I love them for wraps!

I'm also arriving at WDW on March 12... Want me to smuggle some in for you?

 

[wovenwonder]

I have a local store that carries the large low carb wraps [subway size]. I'd be happy to send a bunch to you if you are willing to pay the postage. Just PM me if I can help.

 

[nativetxn]

I hope you receive these before you leave for Florida.

I would try to have my cc company remove the charge and cancel the order.

Very bad business practice.

 

[disneysnowflake]

I order my La Tortilla from a website called Netrition. I usually order them on Monday morning and they get to me 2 days later. The shipping is only $4.95, which is okay with me. Sometimes my order from them is quite large since I order for my sister and also my neighbor.

I really like there tortillas. We use them to make pizza and yesterday I used one for an Arby's roast beef wrap. I bought a regular Arby sandwich plain, took it off the bun before I left Arby's, then when I got home I put it on the tortilla with a little shredded cheddar cheese. Yummy!!

 

[Hillbeans]

Disneysnowflake and WovenWonder, thank you so much for your kind offers and information. I just find it so hard to believe that where I live I can't find these at a regular store. I'll try Netrition next, and Wovenwonder, if that doesn't work i'd love to take you up on your offer!