Military Salute tickets amidst COV-19

Grnl706

Mouseketeer
Joined
Jun 4, 2019
I just chatted with Universal and they said the same for their military ticket. Didn't mention refunds but that the expiration date could be extended.
 
  • alldiz

    DIS Veteran
    Joined
    Oct 15, 2006
    Hi,
    I’m supposed to go to Wdw 5/21. I have DVC and My BFF was meeting me in Wdw with her son (5) from Nebraska.

    She purchased Military tickets for us which I linked to my account for FP.

    I’m thinking we probably won’t be able to go and if we can’t reschedule this year....:-(

    Do they ever refund military tickets ?
    If not can I put that toward another ticket?
    Thanks
    Kerri
     

    sharonabe

    DIS Veteran
    Joined
    May 22, 2009
    Hi,
    I’m supposed to go to Wdw 5/21. I have DVC and My BFF was meeting me in Wdw with her son (5) from Nebraska.

    She purchased Military tickets for us which I linked to my account for FP.

    I’m thinking we probably won’t be able to go and if we can’t reschedule this year....:-(

    Do they ever refund military tickets ?
    If not can I put that toward another ticket?
    Thanks
    Kerri
    As of right now, there is nothing official from Disney on what they are going to do with these tickets. Technically, they are non-refundable and still expire Dec 18, 2020.

    However, you can use the purchase price toward another ticket, and you should be able to do so whenever you decide to go. The problem is, I think you can only do so in person at Disney, so you would not be able to make FP+ since you would not have an eligible ticket in your MDE.
     

    alldiz

    DIS Veteran
    Joined
    Oct 15, 2006
    Thanks for the quick response.
    Can’t believe this craziness.... world is Falling apart and I’m worried about my Disney trip:headache:

    BUt only thing I had to look forward to though :-(
    Thinking won’t go end of May is crazy and seems to be what will happen.
    Kerri
     
  • Luv2Run

    DIS Veteran
    Joined
    Mar 7, 2014
    Military Disney Tips usually keeps pretty up-to-date information regarding the Armed Forces Salute and other military discounts, so I'd keep an eye on their website and social media for more announcements.
     

    alldiz

    DIS Veteran
    Joined
    Oct 15, 2006
    Steve at Military Disney Tips just posted an update, with firm info from Shades of Green.

    Thanks for the info.
    My friend bought her tickets at the base.
    She called yesterday and they were not giving refunds yet encouraging rescheduling.

    hopefully Disney will refund them if needed.
    Kerri
     

    Sherrilatte

    Bad to the Bone
    Joined
    Apr 29, 2001


    Info
    at 12:48, Apr 7:
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    at 12:48, Apr 7:
    You are now chatting with Magnum.


    Magnum
    at 12:48, Apr 7:
    Welcome to the Cave of Wonders! It’s me, the very impressive, the long contained, often imitated, but never duplicated... Magnum. How can I share this whole new world with you?


    You
    at 12:49, Apr 7:


    Hi Magnum, we have military salute tickets that expire 12/18/20, but we will not be able to reschedule until January 2021. Will our ticket expiration be extended?
    Magnum
    at 12:51, Apr 7:
    Hello! You’ve never had a friend like me! I’ll be happy to help! they might actually be extended, to confirm it you'd need to contact our ticket service team. Would you like the number to call?


    You
    at 12:51, Apr 7:


    yes please!
    Magnum
    at 12:52, Apr 7:
    Absolutely!


    Magnum
    at 12:52, Apr 7:
    You can contact them at 407-566-4985, Option 4.


    You
    at 12:53, Apr 7:


    Thank you
    Magnum
    at 12:53, Apr 7:
    My pleasure!


    Magnum
    at 12:53, Apr 7:
    It has been a pleasure chatting with you today!


    Magnum
    at 12:53, Apr 7:
    I have enjoyed showing you this whole new world. There’s a survey at the end of this chat, Genie and I would appreciate your feedback. Thank you for choosing Magic Carpet for all your travel needs. Don’t stand until the rug has come to a complete stop. Goodbye now.


    Info
    at 12:53, Apr 7:
    Thank you for chatting with us.
     
  • Oomiak

    Mouseketeer
    Joined
    May 8, 2008
    Watching this... I had my trip booked for 3/28-4/2 and I don't know when I'll be able to reschedule. The bad part of this is that I had other family members going with me that may not be able to reschedule at all due to loss of income during this time. The tickets are non-refundable so they may lose $1200 if unable to reschedule or get refunded.
     

    Grnl706

    Mouseketeer
    Joined
    Jun 4, 2019
    Here is the latest from Military Disney Tips.

    I'm curious as to what that means for the Universal Military Promotion ticket. "Upgrading" to a non-promotional ticket sounds like paying more a lot more.
     

    dmband

    DIS Veteran
    Joined
    May 7, 2011


    Info
    at 12:48, Apr 7:
    Thank you for choosing to chat with us. A Disney Cast Member will be with you shortly.


    Info
    at 12:48, Apr 7:
    You are now chatting with Magnum.


    Magnum
    at 12:48, Apr 7:
    Welcome to the Cave of Wonders! It’s me, the very impressive, the long contained, often imitated, but never duplicated... Magnum. How can I share this whole new world with you?


    You
    at 12:49, Apr 7:


    Hi Magnum, we have military salute tickets that expire 12/18/20, but we will not be able to reschedule until January 2021. Will our ticket expiration be extended?
    Magnum
    at 12:51, Apr 7:
    Hello! You’ve never had a friend like me! I’ll be happy to help! they might actually be extended, to confirm it you'd need to contact our ticket service team. Would you like the number to call?


    You
    at 12:51, Apr 7:


    yes please!
    Magnum
    at 12:52, Apr 7:
    Absolutely!


    Magnum
    at 12:52, Apr 7:
    You can contact them at 407-566-4985, Option 4.


    You
    at 12:53, Apr 7:


    Thank you
    Magnum
    at 12:53, Apr 7:
    My pleasure!


    Magnum
    at 12:53, Apr 7:
    It has been a pleasure chatting with you today!


    Magnum
    at 12:53, Apr 7:
    I have enjoyed showing you this whole new world. There’s a survey at the end of this chat, Genie and I would appreciate your feedback. Thank you for choosing Magic Carpet for all your travel needs. Don’t stand until the rug has come to a complete stop. Goodbye now.


    Info
    at 12:53, Apr 7:
    Thank you for chatting with us.
    Did you have success when you called?? This would take so much stress off of me!
    yeah at no point does it say they are extending the expiration.
    it says they might and that’s not very reassuring imo
     

    kevtlas

    Mouseketeer
    DVC Gold
    Joined
    Feb 17, 2009
    Since it seems no clear guidance is coming from Disney, I’d contact the ITO (if that’s where you bought the tickets) and see if they will refund the tickets. At FLW I was able to get refunded on a couple occasions even though the policy clearly said it wasn’t allowed, and there was nothing crazy going on at the time like there is now. I think it’s at least worth a shot.
     

    P'colaBeachBum

    Go 'Noles!
    Joined
    Dec 31, 2010
    My concern is we have the military salute vouchers and linked to my MDE. We plan on going in Nov. and I hope Guest Services will be able to issue tickets. Never had a problem before but don't know how operations will be in Nov.
     
    Last edited:

    thursdaystgiles

    Earning My Ears
    Joined
    Jan 13, 2020
    Spoke to ticket office tonight at Disney with concerns about this. They told me that Disney could not do anything about extending or refunding, I would have to go to ITR and see if they can help (which is currently closed indefinitely on our base). They did say that Disney will always help with expired Military tickets at the gates, but that they will charge us the difference between what they cost at the time, and current discounts offered at the gate--which, he acknowledged, could be significantly more than what we paid. Not reassuring at all...
     

    Carrie Ellis

    DIS Veteran
    Joined
    Apr 7, 2004
    I thought in the past when I spoke to Disney (can't remember when) that if you do not use your salute tickets that you could still pay the difference for the next year. For example, if the 2019 was $220 but the 2020 was $230, you would need to pay $10 for the difference.

    I used to inquire before purchasing just in case something happened.

    Of course, this does no good when you have lost your job, can't go, and just want the money back.

    We have booked DL for November. I have only been once in my life to DL. We have gone to WDW probably 15 times now.. I still am on the fence about if it will happen. We plan on using the salute tickets for the DL trip. I have not purchased them yet. Nothing is open!
     



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