Member Services

[JudithM]

I just got off the phone with a very pleasant cast member in Member Services who was very helpful. A few times during the time I was on hold the recording told me Member Services was busy helping members planning trips during the holidays. So I knew right off that I would have to wait. I didn't time it, but I bet I was on hold maybe five minutes. The cast member helped me make reservations for my trips this year plus bank some points.

 

[CarolAnnC]

I have always had great experiences with MS as well! They are very pleasant and helpful and have given me banking tips also.

<font color=red>
Carol</font>

<font color=blue>Co-Moderator - Theme Park Attractions and Strategies Board</font>
<font color=red>Co Moderator - Cruise Board</font>
<font color=blue>Co-Moderator - DVC Board</font>
<font color=red>Cruise and DVC Chat Host</font>

 

[Credit Man]

I, also, had very good experiences with MS this week. Called on Mon. and Tues. to change an Aug. reservation at BWV to VB and OKW at the 7 month window. On hold for less than 2 minutes both times.

 

[dianeschlicht]

Especially when I had a ton of questions about how to do our first exchange. That was before I knew about this board!

Disneydiane