JUDYKN
Mouseketeer
- Joined
- Jul 26, 2001
- Messages
- 193
I am going to call Member Services this morning but just wanted to share...
We had booked a trip last year for February to stay at Wilderness Lodge. We had to cancel that trip and rebook for May at Saratoga Springs. We cancelled in December and when I cancelled I gave member services the new flight info for ME. About 3 weeks ago I realized I should have received my tags (starting vacation on 5/7) and called member services. She looked it up and had ME for the Feb trip, corrected that and told me I would receive my tags very soon. So another week with no tags so I called again and they told me they would express mail them that day. In the meantime ten days out I went to do the online checkin and noticed my niece's last name was spelled incorrectly so I called and got that corrected.
Well.....I received my tags yesterday and they have us at Wilderness Lodge and my neice's name is spelled wrong
I figured there would be a problem with the name but I thought the resort would be right
I am thinking I will use ME but pick up my own luggage, don't want to chance another problem with this reservation
We have used ME in the past with no problems.
We had booked a trip last year for February to stay at Wilderness Lodge. We had to cancel that trip and rebook for May at Saratoga Springs. We cancelled in December and when I cancelled I gave member services the new flight info for ME. About 3 weeks ago I realized I should have received my tags (starting vacation on 5/7) and called member services. She looked it up and had ME for the Feb trip, corrected that and told me I would receive my tags very soon. So another week with no tags so I called again and they told me they would express mail them that day. In the meantime ten days out I went to do the online checkin and noticed my niece's last name was spelled incorrectly so I called and got that corrected.
Well.....I received my tags yesterday and they have us at Wilderness Lodge and my neice's name is spelled wrong

I figured there would be a problem with the name but I thought the resort would be right

I am thinking I will use ME but pick up my own luggage, don't want to chance another problem with this reservation

We have used ME in the past with no problems.


Bill