Did anyone read this part?
"Martinez told employees that he needed to get off the ride immediately, but he wasn't able to leave until the ride started up again and went to the dock exit, he said. A nurse met him there, took him across the park to a first-aid station and called paramedics. The nurse gave Martinez blood-pressure medicine, as well.
Disney sent Mickey Mouse and Minnie Mouse to perform for Martinez at first aid.
"It was like insult to injury," Martinez said."
What bothers me is he complains that an ambulance wasn't called immediately, but they had a nurse waiting there for him. And why would he complain that Disney sent MM and MM to visit him? I kinda think that was a nice way to apologize for what he went through.
I understand he may have been scared or what not, but it sounds like they did everything they could. I don't see what they could really change, other than putting ramps everywhere in the ride.