Documents for Disneys Magical Express are scheduled to be sent 21 days prior to departure. However, due to the popularity of this new service that begins on May 5, the number of documents that need to be sent has exceeded expectations. Clients traveling within 21 days that do not have their documents yet will be receiving them shortly via express service. If a Clients departure date is in less than 10 days and they have not received their Disneys Magical Express documents, please contact 1-866-599-0951. We appreciate your patience and understanding as we launch this new and exciting Guest service.