Just back from HRH. We had a terrible time trying to secure washing machines. It was quite funny on one day though. We just got back from lunch and my dh said he would check to see if any machines were available. He came back up and said two out of the two were available and got a head start as I was loading a second bag with clothes. Well he is up ahead of me almost to the elevators and out come 3 teenagers, one girl and two boys with bags of laundry. They are quickly closing in on my dh and they all get to the elevators at the same time. We all pile in and they now have their radar on his bag of laundry. My husband basically blocked the door, knowing what they had in mind. The girl was next to me and she was staring at the boys and pointing to the bag in his hand and making running motions. The elevator stopped at the 4th floor and one of the boys got off and ran onto another elevator thinking he could beat the one we were on. Ours stopped at the second floor and my husband took off down the hallway and beat them. I figure, we were there first in the hallway, so beating them was all that mattered at that point. We get inside and wouldn't you know it the change machine was out. This, after both 4th floor machines were broken! Luckly we had change left from the last time we did laundry. That was probably the worst thing that happened while we were there. One of the other laundry days my husband said he was speaking with someone staying at the Portofino who came over to do their laundry. It just doesn't make sense, 4 machines for 2 hotels.