laptop from Costco

[cjnix29]

Anyone bought one there? Any additional benefits to doing so??

 

[barkley]

bought several there and I highly recommend them. they offer 'concierge service' with their laptops and it's phenominal. if you have a question or concern you call them (great hours including evenings and weekends) and they are very good and very helpful. in one instance they couldn't figure out what was going on with a minor issue so they facilitated a 3 way call between us/them/dell that took care of everything.

our most recent purchase (for dd) we compared prices everywhere (including supposed student discounts) and Costco's couldn't be beat.

 

[Fire14]

never bought laptop there but a desktop. You get an extra year of protection and I find I can get what I want without all the bull crap upselling.

 

[lisaross]

i bought my son a Toshiba Laptop on line in August. Used the service line 1x and you do get protection spyware for a year!

I think costco also extends the warranty for an extra year.

I have NEVER had a problem purchasing anything from Costco - GREAT customer Service

 

[SUSIEQ]

I have NEVER had a problem purchasing anything from Costco - GREAT customer Service

Same here!

 

[Muushka]

I'll second the 'concierge service' being a great perk.

I bought a tablet (Samsung) at Costco and had issues with my Time Warner cable and an error message that they (TWC) had sent me that was on their end. Bottom line, after about 5 irritating calls to TWC to have it addressed, I called the concierge service at Costco. 5 minutes later the problem was solved. I actually enjoyed that call!

 

[pjlla]

Bought DS's laptop there a few years ago. Did have a few small issues, but the service was FABULOUS!! Would buy there again in a heartbeat!..........P