Just got back from a 9 day trip and took a chance on L&M Car Rental. No problems at all. We arrived at MCO on Monday 5/12 arounf 1PM and I was in the mini van soon after. No wait to speak of. No problem with my reservation and no insurance hard sell. The only problem I did have is their computer was down but they simply hand wrote up the the order. The mini van was a clean Windstar. The only thing lacking was cruise control but that wasn't a big deal. But the A/C worked very well which was good considering the temps during our stay were in the 90's each day! Turn in was just as easy. There were only two customers at the counter when I came in (compared to the 20-30 next door at Alamo!) and I was out in less than 5 minutes. They honored my AAA coupon for 10% off with no questions. All in all a great experience that I highly recommend. Granted we rented during a slower period but we will definitely use them again on our next trip!