Kidani Savana View Dissappoint

Discussion in 'DVC-Mousecellaneous' started by RedM94, Jan 10, 2019.

  1. RedM94

    RedM94 DIS Veteran

    Joined:
    Jun 3, 2011
    Messages:
    719
    Checked into a one bedroom savana view room last Saturday and was very disappointed. We booked at eleven months and at no point were we told they would be painting the resort. The entire savana is surrounded with chainlink fence with green tarps. Our view is of several lift cranes and a maintenance pull behind trailer.

    Every morning numerous painters descend on the savana to begin work. This includes the front of the resort. This morning we were treated to a flat bed truck depositing several port o potties.

    Expressed our disappointment and DVC refunded the difference between savana view and standard view points. I will say that the resort looks fresh and new, just wish we would have known, we would have booked a different resort.
     
    sjrec, kirstenb1 and a1tinkfans like this.
  2. APiratesLifeForMe2

    APiratesLifeForMe2 DIS Veteran DVC Gold

    Joined:
    Aug 13, 2013
    Messages:
    1,804
    Long project, they were painting during our stay dec 9-16 but I only saw them out front.
     
  3. Avatar

    DIS Sponsor Disney Vacation Club Resales www.dvcstore.com


  4. BillPA

    BillPA DIS Veteran

    Joined:
    Sep 7, 1999
    Messages:
    4,534
    complain, you should get a refund for the difference in sav view and std view.
     
  5. LYSE

    LYSE DIS Veteran

    Joined:
    Mar 5, 2017
    Messages:
    868
    We were there the first week of December and it was going on but we're told our side was done (and we luckily weren't bofhered) we also were never informed of the painting...someone dropped the ball.
     
    a1tinkfans likes this.
  6. RedM94

    RedM94 DIS Veteran

    Joined:
    Jun 3, 2011
    Messages:
    719
    @BillPA Yes, as I mentioned, they did refund the point difference to me. The CM’s at the front desk offered to check for other one bedroom availability, but we were completely unpacked and did not want to loose Park time moving.

    It wasn’t until we called member services, after two trips to the front desk, that they offered the point refund. I am more than happy with the resolution, and mostly wanted to make others aware in case they find themselves in the same situation.
     
    marcyleecorgan and cmarsh31 like this.
  7. BillPA

    BillPA DIS Veteran

    Joined:
    Sep 7, 1999
    Messages:
    4,534
    Missed that in you original post, happy to hear they took care of you.
     
    aoconnor and RedM94 like this.
  8. bwvBound

    bwvBound DVC SSR & other timeshare

    Joined:
    Feb 5, 2004
    Messages:
    4,854
    Glad, at least, for what you reported in bold above.
     
    aoconnor and RedM94 like this.
  9. jbh275

    jbh275 Love VGC

    Joined:
    Jul 8, 2014
    Messages:
    276
    This is a common theme of maintenance and refurbishments in the fall and winter. We try and only go in the fall and early winter, but usually there are multiple rides down and a lot of walls/tarps up throughout the area.
     
    RedM94 likes this.
  10. WillowRain

    WillowRain You can find me at Animal Kingdom!

    Joined:
    Dec 2, 2014
    Messages:
    612
    Oh I hope this will be done when we arrive in June!!!
     
  11. RRB

    RRB I've got Cabin Fever, Copper Creek that is

    Joined:
    Jul 4, 2001
    Messages:
    2,148
    did they say how long the job would take? we are there 2/11
     
    TheMick424 likes this.
  12. TheMick424

    TheMick424 Mouseketeer

    Joined:
    Nov 19, 2009
    Messages:
    246
    I have a similar question. We had to borrow points so I will be pretty disappointed if this is our situation at the end of February.
     
  13. DisneynBison

    DisneynBison Mouseketeer

    Joined:
    Jun 6, 2012
    Messages:
    239
    Well this is not what I wanted to hear I get there next week. Keeping fingers crossed.
     
  14. RRB

    RRB I've got Cabin Fever, Copper Creek that is

    Joined:
    Jul 4, 2001
    Messages:
    2,148
    I'll probably call and see whats going on with this
     
  15. DonDiegoDeLaVega

    DonDiegoDeLaVega This Bold Renegade Carves a "Z" with his blade

    Joined:
    Jun 27, 2008
    Messages:
    99
    We had a studio reserved for the week of Dec 1-7 at Kidani... got the text for check-in and went to the room(10:30am). Upon entering the room it turned out to be a 1 bedroom, confused I went to the front desk and they said I had been upgraded at no additional charge due to a shortage of studios. We were located front of resort, but with equipment and painters working on front of building. Honestly it was not a problem. Also we received daily housekeeping with new sheets and towels each day. The crews were gone each day by 3:30-4pm and they didn’t seem to start till about 9am
     
    aoconnor and RedM94 like this.
  16. Kim Gillihan

    Kim Gillihan Kluvdisney

    Joined:
    Feb 8, 2017
    Messages:
    912
    nice!
     
  17. RedM94

    RedM94 DIS Veteran

    Joined:
    Jun 3, 2011
    Messages:
    719
    Based on what I am seeing, it will be done well before June. The areas that are complete look like opening day. You should have a beautiful resort to check in to.
     
  18. RedM94

    RedM94 DIS Veteran

    Joined:
    Jun 3, 2011
    Messages:
    719
    Unfortunately, they did not.
     
  19. RedM94

    RedM94 DIS Veteran

    Joined:
    Jun 3, 2011
    Messages:
    719
    We borrowed pointstpp. The refunded points were placed back into the original use year, Dec 2019, and are bankable.
     
    bwvBound likes this.
  20. RedM94

    RedM94 DIS Veteran

    Joined:
    Jun 3, 2011
    Messages:
    719
    As of today, they are still painting the bus stops.
     
    APiratesLifeForMe2 likes this.
  21. RRB

    RRB I've got Cabin Fever, Copper Creek that is

    Joined:
    Jul 4, 2001
    Messages:
    2,148
    So are they all over the resort painting or just some places?
     

Share This Page