Just Returned from Portofino - Thoughts

cbsnyber1

Hanging Out in the Dry Tortugas
Joined
Dec 28, 2008
Messages
640
We stayed at PBH Dec. 12 - 18 and I wanted to pass on these opinions and observations:

The hotel is glorious - but huge. We had room 2578, which is a deluxe in the, I guess, north wing (we could see both the beach and villa pools from the fifth floor when walking back to our room). Our room overlooked the villa pool. It was a hike from the boat dock back to the room, or even to the lobby. Room was nice, but the separate shower lacked a good shower head and it was hard not to spray the bathroom when firing it up. I thought it would improve things if the toilet was separate from the shower/bath area.

Housekeeping was excellent. We left a tip every day, and always had an abundance of towels and toiletries. The staff at the PBH is outstanding, as has been previously reported on these boards - they are first rate in every respect.

We had club level, and the club lounge is located off the lobby. I've stayed at the GF, HRH, and Yacht Club - club levels in the past, and their lounges are on the same floor as the rooms - I much prefer that arrangement. At PBH you could not just slip down and grab a few snacks or drinks and head back to the room - you could, but it was not convenient for us given our outlier location.

The pools were glorious - the beach pool was our favorite. We literally could have spent our vacation there given the warm waters, great service, nice slide, and attentive staff. We did spend most of two afternoons there - I could go back right now.

The club level was a bit of a disappointment in its offerings. Breakfast was adequate (no hot foods, however, other than oatmeal and cream of wheat), late afternoon (4:30 - 6:30) was the best (hot foods, selection of beers and wines, and assorted hors d'ourves), but in between was pretty lame. I thought the Hard Rock had a better club level, but that was a couple years ago so things might have changed. However, the club level had two computer stations with free Internet, numerous newspapers, a huge big screen TV, attentive and engaging staff, and a great view of the harbor, so it was a nice place to relax during the day.

We ate only at Sal's during our stay, but that was first rate - sandwiches and pizza were outstanding. We really wanted to try Mama Della's but it never fit into our schedule. We had a few nitecaps at the Thirsty Fish and at the Bar American - I could easily have shut down either place, great atmosphere, great bartenders. Definitely worth a visit!

Overall - very enjoyable stay, and I recommend it for those seeking a more relaxed atmosphere near the parks. But both the HRH and RPH are better located in relation to the two parks, and I really missed the HRH vibe I remember from a past stay (we stopped in for a visit - definitely a big energy boost over the PBH). If I planned a future trip, I would likely choose between the HRH and the RPH, only because they seem to fit our personalities better than the PBH. We did check out the RPH when we ate at Tchoup Chop - it did intrigue us, so maybe we'll give it a try next time. But I feel the Hard Rock calling me. . .
 
Sal's is our favourite as well. We eat there at least twice every vacation! PBH definitely does have a very laid back vibe.

All three hotels have such different feelings. Since Hard Rock is no longer a Loews hotel, we don't stay there anymore. We do, however, love RPR and appreciate our Youfirst benefits at both RPR and PBH. Give RPR a try. You will really like it.
 
Hard Rock Orlando is not a Lowes Hotel? What arrangement do they have? It is still on the Lowes Hotel web site.

Sal's is our favourite as well. We eat there at least twice every vacation! PBH definitely does have a very laid back vibe.

All three hotels have such different feelings. Since Hard Rock is no longer a Loews hotel, we don't stay there anymore. We do, however, love RPR and appreciate our Youfirst benefits at both RPR and PBH. Give RPR a try. You will really like it.
 

Hard Rock Orlando is not a Lowes Hotel? What arrangement do they have? It is still on the Lowes Hotel web site.

Hard Rock is owned by the Seminole Tribe. They don't participate in the Youfirst benefits program but have their own Hard Rock All Access benefits program. It can still be booked through the Universal Orlando Resort website or via Loews Hotels. You can also book it through the Hard Rock website. There is still some arrangement between Loews and the Orlando Hard Rock hotel but I couldn't tell you what it is.

http://www.hardrockhotelorlando.com/
 
Thanks for the trippie. Sal's is awesome and we also enjoyed the pool area on our trip. We actually love the laid back atmosphere of the PBH given the overstimulation at the parks. It is great to come back to the hotel and relax;) We have never stayed club level as I would rather use that money toward room service. Room service at PBH was great by-the-way. Wonderful food and A+ service. Can't WAIT to go again!
 
We have only ever been to HRH but really enjoyed your review of PBH :goodvibes
 
We stayed PBH Club in June, and agree with many of your assessments. We have also stayed at RPR and definitely think it fits our family personality better. We just felt more comfortable there -- and the quick trip to the parks and CityWalk are also a big plus for us! Thanks for sharing your impressions!

Maria :upsidedow
 
Am here at PBH CL right this minute - just doing a quick check of boards before DH comes back and complains that he doesn't just lose me to the dis at home but also on holiday! Really loving PBH although wish the weather was better... agree with pretty much all of what OP said, although we do enjoy PBH much more than HRH - larger club room - way WAY better staff, more personalized service hands down - everyone went out of their way to know who we are, recognized consistently by name. We are here 5 nights (2nd last night now) and loved the laid back atmosphere compared to any disney hotel, AKL this time - anyway better go before DH returns - I'll give a full trip report when I get back! Today was our first pool afternoon in two weeks, weather has been FREEZING (we are Canadian - so we mean FREEZING). But a bad day in Florida is always better than a good day at work :cloud9:
 
glad you are enjoying yourself at the hotel and at the darkside!


don't worry, your secret is safe with me.
i'll never tell your dh you kept the lifeline open to us while on vacay....:
rolleyes1
 




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