Just returned from POR today- It's a great resort-
I had requested Bldgs 14, 18 or 27 and I needed adjoining rooms- I had put it on the reservation and called the hotel 4 days prior to arrival- No record of bldg request upon arrival just adjoining rooms- kind of disappointed. The CM at check in was earning her mouse ears and took nearly an hour to check us in- she kept on running to the back for questions- I felt that someone should have been with her helping her through the process- several times she disappeared for 10 minutes or so- very frustrating- when she gave us our room assignment in bldg 38 I asked for a room in one of my requested bldgs and she looked at me and said that I should be happy that I got adjoining rooms- I wasn't feeling good about the resort at this point but ended up being satisfied with the room and especially the adjoining rooms. Bldg 38 was a bit of a walk but as everyone says its a beautiful walk just not real conveinent for trips for food or to the lobby- the walk to the main pool was fine- Our room was on the second floor (also requested the first) but we managed considering we had a stroller- We did the fishing hole, boat rentals, took the ferry boat to POFQ to use the pool and took a carriage ride. The resort is beautiful and it has great amenities. Pool was always crowded and always hard to find chairs- found the pool at POFQ much less crowded. The food here was very good but again always crowded and the lines moved very slow. We got a golf cart ride to our room after check in with our luggage but was not told about this by our CM- happened to see others doing this and inquired about it. Would definately go back here but hopefully at a less crowded time. Also, heard resort was at 97% capacity but never heard a peep from neighbors or passerbys.
I had requested Bldgs 14, 18 or 27 and I needed adjoining rooms- I had put it on the reservation and called the hotel 4 days prior to arrival- No record of bldg request upon arrival just adjoining rooms- kind of disappointed. The CM at check in was earning her mouse ears and took nearly an hour to check us in- she kept on running to the back for questions- I felt that someone should have been with her helping her through the process- several times she disappeared for 10 minutes or so- very frustrating- when she gave us our room assignment in bldg 38 I asked for a room in one of my requested bldgs and she looked at me and said that I should be happy that I got adjoining rooms- I wasn't feeling good about the resort at this point but ended up being satisfied with the room and especially the adjoining rooms. Bldg 38 was a bit of a walk but as everyone says its a beautiful walk just not real conveinent for trips for food or to the lobby- the walk to the main pool was fine- Our room was on the second floor (also requested the first) but we managed considering we had a stroller- We did the fishing hole, boat rentals, took the ferry boat to POFQ to use the pool and took a carriage ride. The resort is beautiful and it has great amenities. Pool was always crowded and always hard to find chairs- found the pool at POFQ much less crowded. The food here was very good but again always crowded and the lines moved very slow. We got a golf cart ride to our room after check in with our luggage but was not told about this by our CM- happened to see others doing this and inquired about it. Would definately go back here but hopefully at a less crowded time. Also, heard resort was at 97% capacity but never heard a peep from neighbors or passerbys.