hoping it is accepted Have a few question for the veterans and current owners. If I get it, I will get just over 100 banked points...some from 2010, some from 2011...I currently have a trip booked at Pop for December...IF we close soon could I use those banked points for a trip in Dec and canx my current Rez at Pop? (assuming I could find some availability) How long did it take you to close, get your docs, and be able to make a reservation? How accomodating are the CMs with newbies and helping if I call and say "I have this many points, I want to stay these dates, what is available?" or do you have to know what you are doing and exactly what you want before making the call? TIA!!