Just got postcard for Disney survey

smjj

Been there done that going back now as DVC member
Joined
Jun 25, 2000
Messages
2,251
We are DVC members and got back last week from one of our stays at OKW.
Saturday I got a postcard from Disney with a website and password to go to and fill out a survey about our trip.
The survey took about 20 minutes and was very detailed. If a gave a rating below excellent or very good, it ask me to explain why. I was as honest as I could be thinking a survey is where you need to be as honest as you can be. This is the first time I have ever recieved a survey from Disney and was wondering if this is new or just a random selection that has been going on for sometime now...smjj
 
We got one too for our stay at Beach Club Villas last week. I am heading over to the DVC board to see if I can find out the answer to your question.
 
We got a survey in the mail after our DVC stay in October. We have been owners for 3 years and this was the first survey. It came just in time as I was just going to write to Disney and give special mention to a great CM we met while we were there.
 
Got my 1st ever Disney survey postcard the other day, too. I never got one on all of my trips prior to being DVC, so maybe they send them out more often. It was my 2nd DVC trip. I was honest, but I didn't have a lot of negatives anyway, and I didn't have anything to complain about.
 

I've never received a postcard, but I was asked by a survey-taker in the parks if I'd be willing to participate. I gave them my E-Mail address and accessed the survey that way. :)
 
We are not DVC members - but have received surveys in the past. I think 2 or 3 times over last 5 years. Very very detailed - I thought is was a good thing. Although I have not tracked whether anything I suggested has been followed up on.
 












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