Had a pretty good stay during the crazy busy holiday season! Parks were busy, but we could manage. Awesome shows and parades, and Osborne and castle lights were incredible!!
We were in a 1 bedroom Villa in the 50 section, and although it had a nice view of the fairway, it was way too far down. We had to drive a pretty good way to get to our villa.
Enjoyed our full kitchen so much (had to call for strainer as that was missing from kitchen), and despite cold temps, were able to eat on the balcony a few times - that is heaven for us! We love OKW balconies!
Our room was pretty spotless (except for some issues down below), except for some dust bunnies here and there, and the few issues below.
We also hated having the buses outside of our villa - heard them in the early morning and late night, and it was really distracting as they are loud.
Mattresses were very hard in both room and sofa bed, but all blankets and pillows were there, so that was great.
Walls per paper thin - we could hear everything next door, and I'm sure they could hear us! We have stayed pretty much everywhere on property, and this villa was really bad for noises.
Worst issue was a very moldy shower, plugged shower and sink. Mold was coming up through the shower grate, and the sink would not drain. After 2 mornings we had enough, and the engineer came right up and fixed it. Never had an issue again.
Asked housekeeping to handle mold, and it was not done, so we had to do the best we could ourselves, as kids would not use shower, and we didn't blame them. Black mold was on the faucet, crevices, corners, windows, etc., rust stains on tiles and broken grout. Reported it several times, and just sent an email to make sure that they fix it, as it is unacceptable.
The other major issue was that a staff member entered our room with privacy sign on door. We were at MK all day, and returned to find the marathon info note on our TV unit, despite privacy sign on. It was night before checkout, so we had left some things out - I called and spoke to manager, who apologized and said he would follow up. Heard another guest in the lobby about 1 hour later, addressing the exact same issue.
Lastly, we noticed that this being a corner unit seemed smaller than other 1 bedrooms we have stayed in at OKW. The kids even noticed. No big deal, just interesting observation.
Staff was great! Awesome meal at Olivias, and good snacks at Goods to Go! Any questions, Tiger
We were in a 1 bedroom Villa in the 50 section, and although it had a nice view of the fairway, it was way too far down. We had to drive a pretty good way to get to our villa.
Enjoyed our full kitchen so much (had to call for strainer as that was missing from kitchen), and despite cold temps, were able to eat on the balcony a few times - that is heaven for us! We love OKW balconies!
Our room was pretty spotless (except for some issues down below), except for some dust bunnies here and there, and the few issues below.
We also hated having the buses outside of our villa - heard them in the early morning and late night, and it was really distracting as they are loud.
Mattresses were very hard in both room and sofa bed, but all blankets and pillows were there, so that was great.
Walls per paper thin - we could hear everything next door, and I'm sure they could hear us! We have stayed pretty much everywhere on property, and this villa was really bad for noises.
Worst issue was a very moldy shower, plugged shower and sink. Mold was coming up through the shower grate, and the sink would not drain. After 2 mornings we had enough, and the engineer came right up and fixed it. Never had an issue again.
Asked housekeeping to handle mold, and it was not done, so we had to do the best we could ourselves, as kids would not use shower, and we didn't blame them. Black mold was on the faucet, crevices, corners, windows, etc., rust stains on tiles and broken grout. Reported it several times, and just sent an email to make sure that they fix it, as it is unacceptable.
The other major issue was that a staff member entered our room with privacy sign on door. We were at MK all day, and returned to find the marathon info note on our TV unit, despite privacy sign on. It was night before checkout, so we had left some things out - I called and spoke to manager, who apologized and said he would follow up. Heard another guest in the lobby about 1 hour later, addressing the exact same issue.
Lastly, we noticed that this being a corner unit seemed smaller than other 1 bedrooms we have stayed in at OKW. The kids even noticed. No big deal, just interesting observation.
Staff was great! Awesome meal at Olivias, and good snacks at Goods to Go! Any questions, Tiger
