Thanks for asking about our luck with excursion bookings - and thanks for letting me whine here in frustration last night and this morning!
I called
DCL at 8:40 this morning and pressed the "having trouble with our website" extension. They said a four minute wait. Twenty five minutes later, i was still on hold, so I hung up. I tried a couple of times from the office and got the same error messages.
I tried again at 12:45 and still got error messages. Our TA tried this morning for us and got the same msgs we got. She called them and they couldn't seem to find a reason that we were having trouble. She was about to get on a plane from ORL home and wouldn't be able to get back online / call DCL til morning (and since it wasn't an emergency, no worries).
So I called DCL again then and got right through. The CM was able to book one excursion for me - well, he didn't exactly do it himself it turns out - he had to get his supervisor to do it. I had to leave at 1 p.m. so I didn't have time to have him get his supervisor to add every excursion for me, so I told him I would try later and call back if necessary.
Got back at 2 p.m. and was able to get on and book an excursion myself! Woo-hoo! So hopefully by having them go in and do whatever, it cleared out whatever was jamming up our reservation. Yay.
However, it took me til after 5 p.m. to get all the excursions booked that we wanted - partly because the system was so very sluggish and I made sure to save after each was added, but also because I had a few meetings and took my afternoon walk
But all is well - we booked:
Oslo - Norwegian Adventure, 10 a.m. - 1:15 p.m.
Copenhagen - City and Harbor Tour, 9:45 a.m. - 1:00 p.m.
Warnemunde - Molli Steam Train, 8:45 a.m. - 1:30 p.m.
St. Petersburg - Monday - St. Petersburg Shopping Experience, 1:15 p.m. - 4:45 p.m.
St. Petersburg - Monday night - Evening Canal Boat Tour, 7:00 - 9:45 p.m.
St. Petersburg - Tuesday - City Highlights and Hermitage, 8:00 a.m. - 4:45 p.m.
Helsinki - Panoramic Helsinki, 2:15 - 4:30 p.m.
Stockholm - Historical Stockholm and Sigtuna with Lunch, 8:45 a.m. - 3:00 p.m.
We wanted a different tour in Helsinki (from Land and Sea) but while there was some availability, there wasn't enough for a party of four. So we picked Panoramic Helsinki as our 2nd choice. Which actually is probably better because of the time of it after two full days in St. Petersburg. Plus we are planning to meet my 3rd cousin in Helsinki, so if we plan to meet in the mid-late-morning, we'd still have time to meet back at the ship area to do our excursion and then we're not having to worry about getting back to the ship before she leaves! And that gives us more time to visit with him and his family in the early portion of the day.
Whew! I'm exhausted between being up til way after 1 a.m. and getting up at 6:30 this morning and putting in 10 hours at work. But thankfully I don't have many days like this and I'm gonna sleep well tonight!