AngiTN
DIS Legend
- Joined
- Mar 7, 2011
- Messages
- 28,154
You totally misunderstoodNaw. They lied. They like taking whatever outlier reason there is to blame not getting a RR text. Not sure why “it’s not an absolute” is so hard for them to say, but it’s the truth.
Online checkin NOW sets up the charging account.
But not last year when her trip was. The card given during online checkin last year did set up the card that they would charge the rest to.
No one has to check out, so there’s no card normally given at check out.
Checkout = when you purchase the stay in the first place. Remember, you checkout and pay for 1 night or pay $200?
That is when you provide the card to use for paying for the room
Not during online checkin
That is for room charging
Not resort payment of the room overnight charges
And they may have lied but maybe not
I think it's more that's their best answer
I have had it happen. Our card got lost and they couldn't run the payment for the balance for our resort. Not authorized. Lost. Bottom line is same result as we had to process the payment in person