Patti Lake
Earning My Ears
- Joined
- Mar 22, 2004
- Messages
- 10
Thanks to all the patient people with DVC experience who answer the questions for people like me. I've had a less than smooth experience this time around and I'm really frustrated.
I contacted a person who had points to rent. She told me what was available for my October dates. The next day it was turned over to a company to handle the remainder of the reservation and they would contact me in the morning. I finally contacted them later in the morning, being concerned the villa wouldn't last long but was assured there were plenty available. Two days later, it didn't. I held up my end, sent the electronically signed contract right back but the delay cost me the villa we wanted. I just now found out I can get confirmed only 4 days instead of the 6 and be waitlisted for the other 2. Can I trust that it'll work out? I know everyone says it's a special trip and they all are, but this one is for us.
I contacted a person who had points to rent. She told me what was available for my October dates. The next day it was turned over to a company to handle the remainder of the reservation and they would contact me in the morning. I finally contacted them later in the morning, being concerned the villa wouldn't last long but was assured there were plenty available. Two days later, it didn't. I held up my end, sent the electronically signed contract right back but the delay cost me the villa we wanted. I just now found out I can get confirmed only 4 days instead of the 6 and be waitlisted for the other 2. Can I trust that it'll work out? I know everyone says it's a special trip and they all are, but this one is for us.