I spent hours changing my reservation on Wednesday and was not given
free dining and had to go from deluxe to mod and drop park hoppers as well as bring money to the table to cover cost of the dining plan. After reading on here where people were able to keep free dining, I called back yesterday and after sitting on hold for over 6 hours guest services worked magic for me! Then I had another three hour wait to move
MNSSHP tickets. We was supposed to arrive for our first ever family vacation today. 9/8-9/15. Now we are arriving 9/15 staying thru 9/22.
This morning I wake up to a bunch emails saying all my fast passes will be cancelled by tomorrow as we don't have tickets.(they were made for the new dates) My reservation is gone out of MDE. I called three times so far and was told the reservation says "error" and they can't see it. Then the CM says they need guest services. Each time, my call has been dropped.... I'm trying a 4th time. (this music is driving me batty!)
Do you think our modified reservations are now gone?? After all I went through I am so scared they have disappeared into thin air. Anyone else having this issue?