My oldest daughter got a white ipod touch for Christmas. She was on it a while ago and the screen blacked out with pink lines scrolling across the screen. We have tried turning it completely off and it will not turn off. The back of the ipod is getting really hot. I have tried plugging it up to the computer to try to sync with itunes and it still will not do anything. It has been otterbox protected and it hasn't been dropped and nothing has even been spilled on it. In fact when she gets through using it she brings it to me to put up. I can't call apple right now as they are closed. We didn't buy the extra warrenty so are we screwed?