We checked into BCV at 6:30am on 3/20 and our room wasn't ready at 4:30pm when we checked back with the front desk. They moved us to a different 1BR that was ready (so we didn't get our room request as a result) at that time, so we get into our room around 4:45pm. No idea when our room would have been ready.
We weren't upset and knew not to expect a room until 4pm, but were a bit surprised they couldn't have it ready by 4:30p when they knew we were there and checkout is 11:00am.
We did online check-in and said we'd be there at 7am - so that clearly didn't matter.