In an effort to prevent spammers from using our mail server we have decided to institute SMTP authentication. You will not be able to send out any mail until you make the following changes. Please note that this DOES NOT affect people using the web interface to send and receive mail, only people who are using one of the following programs to send and receive mail. Also if your email is already set up to use your ISPs outgoing mail server, it will not be necessary to make these changes. The easiest way to find out if that is the case is to send a test email. If you get an error message or it is stuck in your outbox you probably need to make the changes below. Please post on the tech support board if you have any problems. Eudora 4.3 for Windows 1. Start Eudora 2. From the Tools menu, select Options 3. In the dialog box that appears, highlight the Sending Mail icon. 4. Make sure the Allow authentication box is checked 5. Click the OK button to save the changes. Eudora 4.3 for MacOS 1. Start Eudora 2. From the Special menu, select Settings 3. In the dialog box that appears, highlight the Hosts icon. 4. Make sure the Allow Authentication box is checked 5. Click the OK button to save the changes. Netscape Communicator 4.7 for Windows and MacOS 1. Start Messenger (Windows) or Communicator (MacOS) 2. From the Edit menu, select Preferences 3. In the dialog box that appears, highlight the Mail Servers item under Mail & Newsgroups in the list on the left 4. Enter your username in the field Outgoing mail server user name 5. Click the OK button to save the changes. Outlook 1. Start Outlook 2. From the Tools menu, select Services 3. In the dialog box that appears, highlight the Internet E-mail service and click Properties 4. Select the Servers tab 5. Make sure the My server requires authentication box is checked 6. Click the OK button to save the changes to the Internet Mail Service. 7. Click the OK button to save the changes to the Outlook profile. You will need to restart Outlook for the changes to take effect. Outlook Express for Windows 1. Click Tools from the Menu Bar, and choose Accounts. 2. Click on the Mail tab if necessary. 3. Click on the account you are configuring, and click the Properties button. 4. In the properties window, click the Servers tab. 5. Near the bottom of the window, a section is titled "Outgoing Mail Server." Below that, place a check in the box "My server requires authentication." 6. Click OK to accept the changes Outlook XP 1. To begin, start Outlook and go to the Tools menu and choose "Email Accounts". 2. Choose the option "View or change existing existing e-mail accounts". 3. Click on the "More Settings" button. 4. Click on the "Outgoing Mail" Tab, Then put a Check next to "My outgoing (SMTP) mail server requires authentication" button. 5. put a dot next to "Use same account settings as my incoming mail server." 6. Click the OK button twice .