I think it was all tongue in cheek. The crippled comment was out of line, and as for the hidden Mickeys, I think it's irrelevant. I've been told by some people that what clearly looks like a hidden Mickey, you can even see the 3 circles is not a hidden Mickey. In listening to the show, I think the regulars could tell that something was going wrong. And as a final note, I find it funny that people can criticize one thing Disney does, and they suddenly hate the entire company. If we judged how much someone loves Disney by the fact that they criticize something they disagree with, than many of the people I've seen post on these boards must not love Disney. You can be critical of something and still love it. I appreciate the UG's humor and willingness to not sugarcoat everything Disney does. The fact is that some rides are lame, some parks need help, rides are highly overrated, some hotels have problems, and some food served on property isnt' good. As for the roach hotel comment, it's her opinion. She probably likes staying in more expensive resorts. There are many Disney people, one of the 3 regulars on the WDW Today podcast included, who like the values resorts.