I'll be canceling July 2021 - Can you cancel online?

[DisneYE]

My guess is the answer is no because I logged in to my DCL account real quick and didn't see the option
And never had to cancel a cruise before.

So...Is there a way to cancel bookings on the website?
I'll be cancelling (3) July 2021 itineraries - becase DCL is taking forever to cancel, and there is just no way any July cruise will sail.
And I need to move the funds and plans to other options.

I hate the idea of having to spend 2 hours on the phone..

 

[Cheburashka]

My guess is the answer is no because I logged in to my DCL account real quick and didn't see the option
And never had to cancel a cruise before.

So...Is there a way to cancel bookings on the website?
I'll be cancelling (3) July 2021 itineraries - becase DCL is taking forever to cancel, and there is just no way any July cruise will sail.
And I need to move the funds and plans to other options.

I hate the idea of having to spend 2 hours on the phone..

No, you have to call in to cancel.

 

[mostlytraveling4food]

Why not just wait for them to cancel so you can get a bonus?

 

[bcwife76]

No, you have to call unfortunately. Waits haven't been too bad lately (I called a couple of weeks ago to move a cruise and waited about 30 or so minutes). Do it in the coming days before the Wish bookings start to open ;-)

 

[DCLCrazy64622]

My guess is the answer is no because I logged in to my DCL account real quick and didn't see the option
And never had to cancel a cruise before.

So...Is there a way to cancel bookings on the website?
I'll be cancelling (3) July 2021 itineraries - becase DCL is taking forever to cancel, and there is just no way any July cruise will sail.
And I need to move the funds and plans to other options.

I hate the idea of having to spend 2 hours on the phone..

If you have a travel agent, they have to do it for you.

 

[DisneYE]

Why not just wait for them to cancel so you can get a bonus?

I've already used fcc from previous cancelations on a couple of cruises we're doing in 2022
No point in pif for these July 2021 cruises when I don't plan on booking more. I want to do the Wish MV and am ready to book it (If I get to snag a spot, but unlikely I'll get one as I'm fourth in the booking line) but iirc you can't use fcc for that.

 

[Cheburashka]

Why not just wait for them to cancel so you can get a bonus?

Maybe they actually want their money back?

 

[Husker Mike]

Hold your decision for a day or two. Disney just removed all of their non-United KIngdom July cruises from their web site.

https://disneycruise.disney.go.com/cruises-destinations/list/#july-2021
With the rush of Wish reservations coming next week, I expect that Disney will be sending cancellation notices to you tomorrow morning.

 

[sabrecmc]

We have the July 2, 2021 booked, and it still shows in My Reservations, but I'm expecting to see it canceled shortly.

ETA: it is now gone from My Reservations

 

[DisneYE]

Hold your decision for a day or two. Disney just removed all of their non-United KIngdom July cruises from their web site.

https://disneycruise.disney.go.com/cruises-destinations/list/#july-2021
With the rush of Wish reservations coming next week, I expect that Disney will be sending cancellation notices to you tomorrow morning.

Thank you for this - Indeed they just removed the July 2021 itineraries
I'm sure official cancelations are coming shortly. Saved me 2 hours on the phone.

 

[anjuan]

I wish that they would go ahead and cancel it already. I keep checking my e-mail for a message. I have some backup plans that I'm waiting to pull the trigger on but don't want to do so before I know for sure whether we'll be cruising.

 

[maribeau]

I wish that they would go ahead and cancel it already. I keep checking my e-mail for a message. I have some backup plans that I'm waiting to pull the trigger on but don't want to do so before I know for sure whether we'll be cruising.

My July reservation disappeared from my reservation list just before 3:00 eastern time today. I then called and was told that emails should be coming out “in a few minutes” with further instructions. 2 hours later the email has not arrived, but I expect it sometime this evening at very least.

 

[Sykes]

They finally officially announced the cancellation today. One oddity is that Disney Wonder sailings are only canceled through July 12th vs. the end of July for the Dream and Fantasy. They couldn't possibly be trying to sail the Alaska voyage on July 19th could they?

Here's the updated advisory: https://disneycruise.disney.go.com/guest-services/advisory/

 

[anjuan]

I just received my e-mail cancellation for my July 25 cruise on the Fantasy.

 

[DisneYE]

Annnnd... they officially cancelled July... got the email
Now I hope our Nov cruise sails... I'm really optimistic about that one.
In fact, I think cruises will start in September.

 

[JWelch62]

They finally officially announced the cancellation today. One oddity is that Disney Wonder sailings are only canceled through July 12th vs. the end of July for the Dream and Fantasy. They couldn't possibly be trying to sail the Alaska voyage on July 19th could they?

Here's the updated advisory: https://disneycruise.disney.go.com/guest-services/advisory/

All Wonder Alaska cruises were already removed. There are no 2021 Alaska cruises on the DCL website.

EDIT - I see you said "cancelled". Yes, it's odd that the notice only cancels the Wonder through the19th when there are no cruises available.

 

[Sykes]

All Wonder Alaska cruises were already removed. There are no 2021 Alaska cruises on the DCL website.

Were they never offered for sale at all?

 

[mostlytraveling4food]

Annnnd... they officially cancelled July... got the email
Now I hope our Nov cruise sails... I'm really optimistic about that one.
In fact, I think cruises will start in September.

We are booked on Dream for Labor Day weekend, and November on Fantasy

 

[JWelch62]

Were they never offered for sale at all?

They were, but were pulled from the website in February.

https://disneycruiselineblog.com/20...ney-cruise-lines-website-reservations-remain/

 

[anjuan]

FYI if any of you originally booked the 9 night Fantasy cruise in July and then received the 10% discount for the 3 and 6 night it is just gone now. I just called DCL and asked about it.